「False Advertising & Terrible Service - Avoid if you need amenities!
I booked this hotel specifically because the listing clearly stated they have a laundry room. However, upon arrival, the staff informed me that the laundry room is "for staff only" and not for guests. Their only "solution" was to suggest I travel to a third-party laundromat kilometers away—a 15-minute bus ride each way. This is completely unacceptable and ridiculous for a paying guest.
Neither the hotel nor Expedia took...
「False Advertising & Terrible Service - Avoid if you need amenities!
I booked this hotel specifically because the listing clearly stated they have a laundry room. However, upon arrival, the staff informed me that the laundry room is "for staff only" and not for guests. Their only "solution" was to suggest I travel to a third-party laundromat kilometers away—a 15-minute bus ride each way. This is completely unacceptable and ridiculous for a paying guest.
Neither the hotel nor Expedia took...
Chun Yee