We were in room 103 and there was a serious issue early in the morning (6.30 ish. am) with the plumbing. A series of rumbling noises follow by a strong foul smell coming up from the shower drain. We had to have the window open fully on a bitterly cold morning. We called reception and Ben came up but there was nothing he could do. Eventually it stopped but it has put us off using your company again .