The good: all of my interactions with the MySpace Barcelona staff. They were always friendly and responsive and helped adjust the reservation after the initial booking.
The apartment was large and spacious.
Neutral: Putting down a large deposit and picking up the key from a second location were not ideal however both of these were known in advance.
We had a cab drop us off and I walked 15 minutes to the office. Tried to catch a cab back but no luck, so my family waited there with the luggage for about 40 min.
After we arrived, I let the office know there was a significant amount of dog hair in the apartment and they asked if I wanted someone to come and check. I appreciated the offer but I sent photos instead so they could deep clean after we left. I also let them know the pool had turned green. (Someone was there the next morning to attend to the pool.)
The bad: simply put, the photos are outdated and do not represent the current conditions. One of two things needs to happen: update the photos or renovate the apartment to remediate the wear and tear over the last few years.
As some examples: there were a number of lights out, the sliding glass door was incredibly difficult to open or close, cabinets were broken, molding was missing or broken, the TV was too big for the TV stand (and looked like it was going to fall off the side), fridge was dented (due to the odd kitchen door placement), bathroom doors had water damage at the bottom, etc.
This was the most expensive place we stayed and it was by far the worst place we stayed. I did not feel relaxed and wanted to limit the amount of time we spent here during the day.
I did not communicate most of this at the time because I did not want to waste vacation time at the end of our trip. I wish that other guests had left more recent reviews and that we had booked different accommodation.