施設からの眺望

ホテル コロン バルセロナの口コミ

4 out of 5
ホテル コロン バルセロナ
Avenida Catedral, 7, Barcelona

口コミ

9.4

最高に素晴らしい

評価 10 - 1593 件の口コミ中 1226 件が非常に良い" "
評価 8 - 1593 件の口コミ中 263 件が良い" "
評価 6 - 1593 件の口コミ中 68 件が普通" "
評価 4 - 1593 件の口コミ中 18 件が不満" "
評価 2 - 1593 件の口コミ中 18 件が非常に不満" "

9.6/10

清潔度

9.6/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Kazue

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very nice newly renovated hotel. facilities are new and modern. very convenient location for everywhere. I highly recommend Barcelona visitos to stay this hotel.
2024 年 2 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Ms Kazue,Many thanks for this high rating.We're thrilled to hear that the modernity and convenience of our facilities contributed positively to your stay. Our central location is indeed designed to provide easy access to the best of Barcelona, and we're glad it served you well.It would be a pleasure to welcome you back. Best wishes,The Management

10/10 (非常に良い)

Tsujimaki

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
毎日窓から素敵なカテドラルを堪能できて感激しました。朝食もとても美味しかった。何より、スタッフの方々がみなさん笑顔でとても感じが良く、素晴らしい滞在になりました。
2024 年 2 月に 4 泊滞在
The Managementからの返信 (投稿日 : 2024 年 2 月 21 日)
こんにちは、レビューをいただきありがとうございます。窓からのカテドラルの景色をご堪能いただき、朝食もお楽しみいただけたご様子で、お客様にとって素晴らしい滞在となったようで、大変嬉しく存じます。また、スタッフの対応をお喜びいただけたようで、何よりでございます。今後ともお客様に喜んでいただけるよう努めてまいります。またのお越しを心よりお待ちしております。The Management

10/10 (非常に良い)

AIKO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルの部屋は広々として清潔でとても過ごしやすかったです。 チェックインが到着後少し待ちましたが、ルーフトップバーでウェルカムドリンクを飲みながら待つことができたのでまったく問題ありませんでした。ルーフトップバーからの大聖堂の景色は素晴らしく、また部屋も大聖堂を見られる部屋だったので素晴らしかったです。 スタッフも親切、朝食も種類が豊富でおいしく、滞在をとても楽しめました。主要な観光地へのアクセスもよかったです。
2024 年 1 月に 4 泊滞在
The Managementからの返信 (投稿日 : 2024 年 2 月 1 日)
Aiko様この度はHotel Colón Barcelonaにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。清潔で広々としたお部屋で快適にお過ごしいただけたご様子に、私共も大変嬉しく存じます。チェックインの際は、お待たせしてしまい申し訳ございませんでした。しかしながら、お待ちいただいている間にルーフトップバーでウェルカムドリンクを大聖堂の景色とともにお楽しみいただけたとお伺いし、安堵いたしました。ご滞在中は、お部屋からの眺めをはじめ、スタッフの対応や種類豊富な朝食に喜んでいただき、ご滞在をお楽しみいただけたとのお言葉に、感激しております。また、バルセロナの中心部、大聖堂の正面に位置する 当ホテルの立地が、お客様の旅のお役に立てたようで、何よりでございます。またのお越しをお待ちしております。The Management

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ロケーション抜群
カテドラルの目の前で、カタルーニャ広場からも徒歩圏内、地下鉄の駅もすぐ近くです。海岸まで徒歩15分くらいてます。 口コミにあるとおり、朝食も美味しかったですが、サンタカテリナ市場がすぐ近くにあり、そこで朝食をとっても良いと思います。 ルーフトップテラスは行列ができていたので利用しませんでしたが、いつか機会があれば利用してみたいです。
2023 年 12 月に 4 泊滞在
The Managementからの返信 (投稿日 : 2024 年 1 月 11 日)
お客様この度は、Hotel Colón Barcelonaにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。カテドラルの目の前という当ホテルのロケーションを高く評価していただき、心より感謝申し上げます。カタルーニャ広場へのアクセスの良さや、地下鉄の駅の近さもお楽しみいただけたようで幸いです。朝食に関しまして、当ホテル自慢の美味しい料理をお楽しみいただけたことを嬉しく思います。ルーフトップテラスはご利用いただけなかったとのことですが、次回のご滞在時には是非その機会をご提供できればと考えております。またのお越しを心よりお待ちしております。The Management

8/10 (良い)

Takashi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 7 泊滞在
The Managementからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Takashi,Thank you for providing us with feedback about your recent experience.We're pleased that you had a pleasant stay with us and appreciated our high standards.Thank you again; we look forward to welcoming you back soon.Kind regards,The Management

10/10 (非常に良い)

hiroshi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
11/20〜26まで宿泊。この間、クリスマスイルミネーションが市内中で始まった。どこのネオンストリートに行くにも便利でした。主要観光スポットも頑張れば徒歩可能。グエル公園も徒歩で行き、帰りにパエリアが美味しい地元人御用達の店に寄ったり公共の交通機関では味わえない体験ができた。ビーチへもアクセスは良く健脚な方なら場所は最高でした。セキュリティボックスも幅広でPCも入り便利。残念なのは中クラス以下の部屋にはバスタブ付いていません。ルーフテラスのバーは17時以降しか入れず時間と共に席取り合戦になります。大聖堂の目の前にあるにも関わらずスペースが狭く落ち着かない状況です。市内には四つ星のホテルが多く施設やサービスを取るか場所を取るかの二択です。市内のトイレ事情が悪い事を考えると次回も場所を取るかもしれません。
2023 年 11 月に 7 泊滞在
The Managementからの返信 (投稿日 : 2023 年 12 月 1 日)
Hiroshi様この度はHotel Colón Barcelonaにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。バルセロナの中心部に位置する当ホテルの立地が、お客様のご旅行の拠点としてお役にたてたようで、何よりでございます。一方で、バスタブ付きのお部屋ではなかったことに関しましては、ご期待に添えず申し訳ございません。バスタブはクラッシクルームについておりますので、よろしければ次の機会に、こちらをご予約いただければ、幸いでございます。また、ルーフテラスにバーの混雑では、お客様にごゆっくりお過ごしいただけず、非常に残念でございます。より快適な時間をお過ごしいただけるよう改善に努めて参ります。この度のご滞在では、クリスマスイルミネーションから主要観光スポットに、地元の店のパエリアなどもお楽しみいただき、充実した時間をお過ごしいただけたご様子で、大変嬉しく思っております。またお会いできることを心から楽しみにしております。The Management

10/10 (非常に良い)

MAKOTO

2023 年 9 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Makoto,Thank you for providing us with feedback about your recent experience.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all hope to welcome you back in the future.Best wishes,The Management

8/10 (良い)

Koji

2023 年 9 月に 2 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 9 月 27 日)
Hello Koji, Thank you very much for taking the time to rate your stay at the Hotel, we really appreciate it. Sincerely, The Hotel Management

10/10 (非常に良い)

HINANO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good location for sightseeing very kind staff clean and safety hotel great view rooftop Thanks to COLON HOTEL, we really enjoyed Barcelona honeymoon!
2023 年 5 月に 5 泊滞在

10/10 (非常に良い)

Kocha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
大聖堂側の部屋ではありませんでしたが、満足できるホテルでした。 清潔でスタッフの対応も良く、ロケーションも申し分ありません。
2023 年 5 月に 2 泊滞在

8/10 (良い)

Masashi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
シャワー室の仕切りが半分で、洗面所とトイレに水がかかって使いづらい。
2023 年 3 月に 4 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 3 月 16 日)
Dear Masashi, Thank you very much for letting us know about your stay. Please accept my apologies for the inconvenience experienced during your stay. Rest assured that your comments will be taken into consideration. Sincerely, The Hotel Management

10/10 (非常に良い)

Minori

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
なんと素敵なホテル! カテドラルのほぼ正面に位置し、駅もちかい。 日本で言うと鎌倉の真ん中にある感じかな。
2023 年 2 月に 2 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 2 月 26 日)
Dear Minori, Thank you for your kind words. We are happy to know that you have enjoyed your stay at the Hotel. Sincerely, The Hotel Management

10/10 (非常に良い)

Chiaki

2023 年 1 月に 3 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 1 月 27 日)
Dear Chiaki, Thank you for taking the time to rate your stay at the Hotel, we really appreciate it. Sincerely, The Hotel Management

10/10 (非常に良い)

YASUHIRO

2022 年 8 月に 2 泊滞在

10/10 (非常に良い)

Takashi

2022 年 5 月に 2 泊滞在

10/10 (非常に良い)

NAOMI

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2022 年 2 月 11 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
フレンドリーなスタッフと改装された新しい設備と内装
内装は改装されていてロビー、レストラン、廊下、部屋共に綺麗です。スタッフも朗らかで対応も良かったです。また機会がありましたら利用させて頂きたいと思います。
2022 年 1 月に 2 泊滞在
The Hotel Managementからの返信 (投稿日 : 2022 年 2 月 8 日)
Dear guest, Thank you very much for letting us know that you have enjoyed your stay at the Hotel. We also hope to have the chance to welcome you back if you ever return to Barcelona. Sincerely, The Hotel Management

10/10 (非常に良い)

Yoshito

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ロケーション良、設備も新しく、快適で素敵なホテル
今回スイートに4泊しましたが、とても快適でした。部屋は広く、清潔で、新しく、窓からは教会と広場が一望でき、素晴らしかったです。朝食も種類が豊富で美味しかったです。残念だったのはエントランスに段差があり、カートやベビーカー、スーツケースの移動には不便だった点です。
2022 年 1 月に 2 泊滞在
The Hotel Managementからの返信 (投稿日 : 2022 年 2 月 8 日)
Dear Yoshito, Thank you very much for taking the time to leave your comments about your stay with us, we are very grateful. We hope to have the chance to welcome you back, should your travel plans bring you again to Barcelona. Sincerely, The Hotel Management

10/10 (非常に良い)

William

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful Hotel with excellent staff always willing to help. I would highly recommend this hotel.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Michelle、Evans

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel and delightful staff
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Amy

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Favorite hotel in Barcelona. Gorgeous location and beautifully appointed hotel. Staff is so kind and helpful. Highly recommend!
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Dakeya

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful Hotel right in the middle of the city! The Staff was amazing and everything was very walkable!
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Eric

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location.
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Mr. Eric,Thank you for taking the time to share your feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back on future occasions. Best wishes,The Management

10/10 (非常に良い)

Scott、San Jose

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love this place and would recommend to anyone wanting to experience at the central of everything. The room was very clean with excellent balcony view. Staffs were very helpful. I don’t have any negative in this hotel!
2024 年 5 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Mr. Scott,Thank you for positively reviewing your visit.It brings us immense joy to learn that the cleanliness of our rooms and the overall condition of Hotel Colón Barcelona exceeded your expectations. Your commendation regarding the helpfulness of our staff is greatly appreciated, as we strive to provide service of the highest quality. Moreover, the mention of the exceptional balcony view truly highlights one of the unique experiences our hotel offers, and we are glad it contributed positively to your stay.We take pride in our room amenities, designed to enhance the comfort and satisfaction of our valued guests like yourself. Rest assured, your positive remarks serve as an encouragement for us to continue upholding our standards.We look forward to welcoming you back on future occasions. Best wishes,The Management

4/10 (不満)

Linda、Signal hill

家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
The property was nice. I didn’t like that our room had a bad smell. They were also having problems with the drainage. We ask if we can be moved but they said they didn’t have rooms available. They cleaned the room but it was just in a small area in the room that smell like sweat.
2024 年 4 月に 4 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Ms Linda,Thank you for taking the time to leave a review.We are delighted to hear that you found our property to be pleasant.However, we are deeply sorry to hear about the issues you experienced with the room's odor and the drainage. We strive to ensure every guest has a comfortable stay, and we regret that we were unable to move you to another room due to full occupancy. Our team is continually working to address and prevent such occurrences from impacting our guests' experience.We hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards,The Management

10/10 (非常に良い)

Julio

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a beautiful hotel in a perfect location. Room was great and we had a nice balcony onlverlooking the busy plaza. Would stay for longer. Busy rooftop bar with amazing view, so they card you(room card) every time you come in the lobby to go upstairs. Front desk was fine, but the porters were super helpful in finding a ride to the airport. Restaurants and sights near by, fantastic town!
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Mr. Julio,Thank you for taking the time to share your comments.It fills us with joy to learn that our prime location served as a perfect base for your Barcelona adventure, and that the room and balcony exceeded your expectations, offering a charming view of the bustling plaza below.We are also thrilled to hear that our rooftop bar provided you with memorable experiences and that our porters were able to assist you with exemplary service. It is the dedication of our staff that truly brings the spirit of hospitality to life at Hotel Colón Barcelona.Furthermore, we're glad that the proximity to vibrant restaurants and iconic sights contributed to an unforgettable visit.Rest assured, we will continue to uphold our high standards and strive to deliver an even more exceptional service on your next stay.We hope to have the opportunity of welcoming you back in the future. Best regards,The Management

10/10 (非常に良い)

Gordon

カップルで旅行
良かった点 : 設備とサービス
Very clean and staff was extraordinary. The pillows could have been firmer. But did not diminish from the hotel. Great location. Would stay there again.
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Mr. Gordon,Thank you for taking the time to share your comments.We are delighted to hear that you found our hotel to be very clean and our staff to be extraordinary. These are aspects we take great pride in and continuously strive to maintain.We regret to hear that the pillows did not meet your firmness preference. We appreciate you bringing this to our attention, as it allows us to consider possible improvements in our guest experience.It brings us joy to learn that the hotel’s location contributed positively to your stay, making it convenient for you to enjoy the beauty and attractions of Barcelona. We're glad that, overall, your experience was a great one and you would choose to stay with us again.We hope to have the opportunity of welcoming you back in the future. Best regards,The Management

10/10 (非常に良い)

Jeffrey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Helpful staff, nice to have doormen, great views of Mediterranean, good restaurant, fine room, fantastic location on Barcelona's cathedral square.
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Mr. Jeffrey,Thank you for positively reviewing your visit.It delights us to read that our staff made a positive impact during your stay, and the presence of our doormen added to the overall experience. We're also thrilled that the breathtaking views of the Mediterranean and the vibrant atmosphere of the cathedral square enhanced your visit.The compliments on our restaurant are greatly appreciated, and we're glad you enjoyed the room's comforts alongside the prime location that Hotel Colón Barcelona offers. Ensuring our guests' rooms are pristine is a top priority, so your remarks on room cleanliness are especially rewarding for us.Your acknowledgement of the service and room amenities is a testament to our team's commitment to providing an exceptional experience. We are overjoyed that these aspects contributed to making your time in Barcelona memorable.We look forward to welcoming you back on future occasions. Best wishes,The Management

10/10 (非常に良い)

Janet Sue

良かった点 : スタッフとサービス、施設のコンディションと設備
We had a group of 4 women traveling in Barcelona. We occupied 2 bedrooms. The hotel is perfect. It is located in the plaza surrounding the Barcelona Cathedral. It is beautiful with old world charm and a delightful staff to match. The rooms are clean , with beautiful linens. A full breakfast buffet is available in the morning until 11AM and it’s a perfect way to start the day. They also have a beautiful bar, with outdoor and indoor dining service. It is in the Gothic area and is a perfect location, for walking and touring. I cannot wait to go back. I fell in love with Barcelona and this hotel
2024 年 4 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Ms Sue,Thank you for your visit and your review.It truly warms our hearts to know that our hotel's prime location in the plaza surrounding the Barcelona Cathedral contributed to a memorable visit. Your recognition of the hotel's old world charm is greatly appreciated, as we strive to offer a unique blend of historical elegance and modern comforts.Our staff will be thrilled to hear your kind words; they take great pride in contributing to the delightful experiences of our guests. We're also pleased that our attention to detail in room cleanliness and the quality of our linens met your expectations, providing you with a comfortable and restful stay.The full breakfast buffet is indeed a perfect start to the day, and we're glad it was to your liking. The bar, with its indoor and outdoor dining service, is one of our many amenities that we are proud of. Rest assured that your positive comments will be shared with our entire team.Thank you for choosing Hotel Colón Barcelona and for your love for our beautiful city. We are honored to have been a part of your journey and to have left such a lasting impression.We hope to have the pleasure of welcoming you again in the future.Best wishes,The Management

10/10 (非常に良い)

Valentin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was exceptionally helpful and friendly. They assisted ( on request) with dinner recommendations, local things to do, and made sure a taxi was ready for us at 4AM because we had an early flight and did not want to waste time on flagging down a taxi. 10/10 would stay again
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Mr. Valentin,Thank you for taking the time to share your feedback.We are thrilled to hear that our team's dedication to service excellence contributed to a memorable experience during your stay. It is our utmost priority to provide a welcoming and efficient atmosphere, ensuring that every detail, from dinner recommendations to early morning taxi arrangements, is handled with care.We are especially grateful for your intention to return to our hotel. It's the highest compliment when our guests choose to stay with us again, and we look forward to making your next visit just as enjoyable, if not more so.We look forward to welcoming you back on future occasions. Best wishes,The Management

10/10 (非常に良い)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very central location
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Mr. Peter,Thank you for providing us with feedback about your recent experience.It is heartening to know that our central location provided the perfect base for your Barcelona adventure.We eagerly await the pleasure of welcoming you back to Hotel Colón Barcelona.Warm regards,The Management

8/10 (良い)

Timothy、Medford

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pictures of the room felt a little misleading(very small room) Granted, I think we got the last room available. Also, there was loud music coming from somewhere. As we stayed on the first floor I got the sense it was coming from a work area. The staff was fantastic though. Everyone very accommodating and nice!
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Mr. Timothy,Thank you for taking the time to share your comments.We are delighted to hear that you found our staff to be accommodating and nice, reflecting the high service standards we strive to maintain at Hotel Colón Barcelona.However, we regret to hear your comments regarding the room size and noise disturbances. While our rooms are designed with guest comfort in mind, we understand that perceptions of space can vary, and we are sorry that we did not meet your expectations in this regard. Concerning the noise, we aim to provide a tranquil atmosphere and apologize if this was not your experience. Please know we are always seeking ways to enhance our guests' stay.We are pleased to note your satisfaction with the cleanliness of your room and the condition of our facilities. Our team works diligently to ensure our guests enjoy a pleasant environment during their stay.We hope to have the opportunity of welcoming you back in the future. Best regards,The Management

10/10 (非常に良い)

Allia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was beautiful and it’s in the heart of the city close to all popular locations.
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Guest,Thank you for taking the time to review your experience.It is delightful to learn that you appreciated the hotel's aesthetic and found our central location convenient for exploring the city's attractions.We eagerly await the opportunity to serve you again in the future.Warm regards,The Management

10/10 (非常に良い)

david

良かった点 : 清潔度
Great location. Nice staff. Comfortable room
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Mr. David,Thank you so much for your positive feedback following your visit.We are grateful for your kind remarks and for highlighting our location. We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you back on future occasions. Best wishes,The Management

8/10 (良い)

Kelley

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location, friendly helpful staff, nice room. Restaurant expensive for breakfast but there are lots of cafe options close by.
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Ms Kelley,We really appreciate your feedback.It pleases us greatly to hear that our prime location, along with the friendliness and helpfulness of our team, contributed to a positive experience during your stay. The comfort and satisfaction of our rooms also seem to have met your expectations, which is wonderful to learn.While our restaurant strives to offer a high-quality dining experience that reflects the value, we appreciate that our guests also have access to a variety of nearby cafes and dining options to suit different preferences and budgets.We look forward to seeing you again in the future. Kindest regards,The Management

10/10 (非常に良い)

Brandy

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Lisa、Ontario

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful room right across from the breathtaking cathedral! The shower was especially great. The staff was excellent - helped us with everything we needed!
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Ms Lisa,Many thanks for this high rating.It brings us immense joy to know that your accommodation, particularly the view of the cathedral, exceeded your expectations. The positive remarks regarding the shower and the overall state of your room are truly rewarding for us to hear.Our team is heartened by your kind words about their service and assistance; our utmost priority is to ensure our guests feel well cared for throughout their stay.We are also delighted to learn that the amenities provided in your room added to the comfort of your visit. The entire staff at Hotel Colón Barcelona takes great pride in offering a memorable experience, and your feedback is a testament to our dedication.We look forward to seeing you again on your next stay.Best wishes,The Management

8/10 (良い)

REBECCA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The junior suite is very luxurious! However it could be more decorative and is pretty empty. Elevator is too small and too slow. Overall excellent customer service. Raquelle was very nice. The roof top can get little busy at night. So if you plan to go there it’s recommended to go on daytime. However when we went there, it was closed for maintenance. That might be unlucky on our part. Overall it is great! We’ll stay here again.
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Ms Rebecca,Thank you for sharing your feedback.We are delighted to hear that you found our junior suite to be luxurious and our customer service, notably Raquelle's assistance, to be excellent. These positive aspects are what we strive for at Hotel Colón Barcelona.However, we regret to hear about your concerns regarding the elevator's size and speed, as well as the inconvenience caused by the temporary closure of our rooftop for maintenance. Please be assured that we are continuously seeking ways to enhance all aspects of our guests' experience.We are also pleased that you were satisfied with the cleanliness, hotel condition, services, and room amenities provided during your stay. It is always encouraging to learn that our efforts to maintain high standards are recognized and appreciated by our guests.We look forward to seeing you again in the future. Kindest regards,The Management

10/10 (非常に良い)

Christian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Over all we had a great stay at hotel. Only true downside (which isn’t hotels felt) is noise from street was loud, we had been traveling so we were pretty exhausted and the street noise kept us up, tell wee hours of the night. We paid for the breakfast buffet, I would return just for that it was fantastic. One waitstaff member seemed bothered over guests but every other staff member throughout the hotel was helpful and kind. Maybe she was just having an off week. Staff was very accommodating to holding our luggage before and after check out. We had a wonderful stay and hope to stay again.
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Christian,Thank you for taking the time to provide your feedback.It brings us immense pleasure to know our breakfast buffet stood out as a highlight, and that our efforts in maintaining room cleanliness and providing top-notch amenities were well received. The comfort and satisfaction of our guests are our utmost priorities here at Hotel Colón Barcelona.However, we regret to hear that the vibrancy of our city's nightlife disturbed your rest. While we've designed our rooms to minimize noise and ensure a peaceful stay, we understand that the bustling streets of Barcelona can sometimes be audible. Your feedback is invaluable, and we will continue to seek ways to ameliorate this experience for our future guests.Furthermore, we're delighted that you found our staff to be helpful and accommodating, particularly with luggage storage—it's all part of our commitment to exemplary service. Thank you once again for your kind words and constructive feedback. It is through comments like yours that we continue to enhance our guest experience.We hope to have the opportunity of welcoming you back in the future. Best regards,The Management

10/10 (非常に良い)

Eduard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 17 日)
Estimado Eduard,Le damos las gracias por su excelente valoración!Reciba un cordial saludo y esperamos volver a verle pronto de nuevo.Atentamente,The Management

10/10 (非常に良い)

Susan Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel Colon should be a 5 star hotel. It is so beautiful, convenient to everything and the staff is unbelievable. The breakfast is delicious with plenty of options to choose from.
2024 年 4 月に 4 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Ms Michelle,Thank you for positively reviewing your visit.We are thrilled to hear that our hotel's beauty and convenient location greatly contributed to your enjoyable stay. It's rewarding to know that our dedicated staff made a lasting impression and that our breakfast selection met your expectations.Your appreciation for the room cleanliness, overall condition of our hotel, the service provided, and the room amenities is greatly valued. We aim to create memorable experiences, and we're delighted that we succeeded during your visit.We hope that you will return on another occasion. Best wishes,The Management

6/10 (普通)

Jeffrey

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
Our experience at Hotel Colon was not what we were hoping for, it was very disappointing. On the plus side the Hotel was clean, with a beautifully decorated lobby, nice breakfast and dining room and great views of the Gothic Cathedral. We were in the family penthouse suite, which had an amazing terrace.It was late March and pretty cool outside, but still lovely. The room itself was much smaller than we anticipated. The closet space was completely insufficient. There were only 3 of us, but the pull out was a double so there could have been 4. There was no dresser and only night stand tables, so no drawers. The closet was completely insufficient for a family considering it was the only storage. I've had bigger closets in Paris in a double occupancy room. The pull out was another problem. It set up as pulled out all the time and could not be put back to a couch . We asked the hotel to do so and they said it could not be done without great effort, so they were not going to pull it out each day we just had to live with it in bed mode. The bathroom was also very disappointing as there was a frosted class door on the toilet and shower, but no other door. This makes no sense in a suite for families and photos online were deceptive and did not reveal this or I would not have booked it. Worst of all the staff was about 60/40 on not acting irritated by request that were standard items.
2024 年 3 月に 6 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Mr. Jeffrey,We'd like to thank you for taking the time to review your experience.We are delighted to hear that you appreciated the cleanliness of our hotel, the elegant design of our lobby, and the enjoyable dining experience. It is also heartening to know that the views from our hotel, especially the one of the Gothic Cathedral, added value to your visit.We regret to hear that the size of the family penthouse suite did not meet your expectations and that the closet space was found to be insufficient. We understand how important ample storage is, especially for families. In regards to the pull-out bed, we aim to provide a comfortable and flexible space for all our guests and we are sorry to hear that this was not achieved to your satisfaction. The design of the bathroom is intended to be modern and functional, and we apologize if it did not provide the level of privacy you expected. Please be assured that we take all feedback seriously and continuously strive to improve our accommodations. Furthermore, we are sorry to learn that you felt some members of our staff did not deliver the warm and welcoming service we are known for. We will address this internally to ensure that our service standards are consistently met.Once again, we thank you for your positive remarks regarding the aspects of Hotel Colón Barcelona that met your satisfaction. It is always encouraging to know that our efforts to provide a memorable experience are appreciated.We hope to have the opportunity of welcoming you back in the future. Best regards,The Management

10/10 (非常に良い)

Noel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the location! We had the cathedral view and it was worth it. It could get a bit noisy at night but when we closed the doors to the balcony it was quiet. The room did get warm at night so we often left the doors open, and got to hear all the fun going on down in the square. The Gothic Quarter was the best. I am so happy we chose to stay at this hotel.
2024 年 4 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Mr. Noel,Thank you for taking the time to share your comments.We are delighted to hear that the views of the cathedral from your room added a special touch to your stay, and that our prime location in the Gothic Quarter allowed you to fully enjoy the charm and offerings of Barcelona.While we regret to hear that you experienced some noise and warmth in the room, we are pleased to know that the situation improved when the balcony doors were closed. Our hotel strives to ensure a comfortable and tranquil environment for all of our guests.Your kind words regarding the cleanliness of our rooms, the overall condition of our hotel, the level of service, and our room amenities are greatly appreciated. It is heartwarming to know that these aspects contributed positively to your satisfaction.We hope to have the opportunity of welcoming you back in the future. Best regards,The Management

6/10 (普通)

Tasaddooque

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Didn't like that you have to buy coffee and water in room. Add the cost but don't ask for it. Not good at all.
2024 年 3 月に 4 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Guest,We would like to thank you for this review.We are pleased to hear that you found our hotel conditions and service satisfactory, as we strive to maintain a high standard for our guests. We regret to hear that our policy regarding the additional costs for coffee and water in the room did not meet your expectations. Our aim is to provide an exceptional experience, and we offer a complimentary selection of tea, coffee, and a bottle of water upon arrival, with additional supplies available for a fee. We appreciate your thoughts on this matter and will consider them as we review our services. We hope that the overall amenities of your room contributed positively to your stay and that you were able to enjoy the comfort and design we pride ourselves on.We hope to have the occasion to welcome you again. Kindest regards,The Management

10/10 (非常に良い)

Andrea

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very unique and personal attention to our needs. Attention to comfort detail. I would go there again.
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Ms Andrea,Please accept our thanks for your kind review.We are thrilled to hear about the unique and personal attention you received during your stay. It is gratifying to know that our attention to comfort detail met your expectations. Your positive remarks on the room cleanliness, overall condition of our hotel, the service provided, and room amenities truly reflect the high standards we aim to uphold at Hotel Colón Barcelona. It brings us great pleasure to learn that you would consider staying with us again.Best wishes,The Management

10/10 (非常に良い)

Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Excellent location and quiet! Clean.
2024 年 3 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Ms Michelle,Thank you for your visit.We are grateful to you for mentioning the high standards that we set ourselves.While we would like to believe that we provide all the amenities necessary for a comfortable stay we have noted your feedback.We look forward to seeing you again in the future. Kindest regards,The Management

10/10 (非常に良い)

Sonia Elena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is in the heart of the Gotic area, everything is walkable from here, there are train and bus stations that are close by if you want to go around the city. There are so many places to explore just in the Gotic area alone and it's also filled with great restaurants.
2024 年 3 月に 5 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Ms Elena,Many thanks for this high rating.We are thrilled to hear that our location in the heart of the Gothic quarter provided you with a convenient base to explore the vibrant surroundings and that our proximity to public transport was beneficial for your city excursions. It's also wonderful to know that the service, cleanliness of our establishment and the condition of our hotel met your expectations, reflecting our commitment to providing an exceptional environment for our guests.We hope that you will visit us again in the future. Kind regards,The Management

10/10 (非常に良い)

Eric

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Probably the best location in Barcelona, this is a fabulous hotel, if possible reserve a room with a view of the Cathedral, it is something special. A must is the rooftop bar for a glass of bubbles. The hotel itself was immaculate, we stayed for 3 days. The staff are very attentive and eager to help, super friendly. We couldn't recommend Hotel Colon too highly!
2024 年 3 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Guest,Thank you for taking the time to share your delightful experience at Hotel Colón Barcelona.We are thrilled to hear that our prime location offered you the convenience and pleasure you deserved during your visit to Barcelona. The unique views of the Cathedral are indeed a highlight, and we're glad you were able to enjoy them. Our rooftop bar is also a perfect spot to enjoy a glass of bubbles while taking in the city's ambiance, and we're pleased it was a memorable part of your stay. Furthermore, our staff members are the heart of our hotel, and knowing they provided attentive and friendly service fills us with pride.We are grateful for your high recommendation and eagerly await the opportunity to welcome you back to our hotel in the future. Warm regards,The Management

10/10 (非常に良い)

Dawn、Valrico

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was clean and quiet and really great in location. The rooftop bar is a hidden gem with really nice city views.
2024 年 3 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Dawn,Thank you for positively reviewing your visit.We're thrilled to hear that you found our hotel clean and quiet, and appreciated our prime location. It's also wonderful to know that the rooftop bar's city views made a positive impression on you.We hope to see you again soon.Kind regards,The Management

10/10 (非常に良い)

Osiris

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel it was very nice,clean and friendly staff
2024 年 3 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Mr. Osiris,Thank you for taking the time to share your feedback.We are pleased that you appreciated the high standards and quality service which we strive to uphold. This kind feedback will motivate the entire team to continue pursuing excellence in all that we do.We look forward to welcoming you back on future occasions. Best wishes,The Management