Citibanamex Palace of Culture

Good location but be aware the. Noise This is not from outside. We could not figure out why we could clearly hear our neighbors. Seemed like they were in same room . We then noted that we shared a window and there was a little gap between the rooms. That is I could pass notes if I wanted to that is why I can clearly hear all conversations. It was very loud and I cannot sleep without my AirPods. My husband had to stuff our jackets in the crack in the window every night to get some muffling. Also, the beds are very hard. I am not that picky and I had to lay out pillows and make a pillow top mattress in someway. The faucet leaked in the bathroom, but not to the point where it caused extreme puddling. Shower was good. I did not eat breakfast. Good elevators. I would not stay here again. Staff was adequate and not overly friendly nor did they ask how everything was through our 6 nights. Honestly, the only reason I stayed was because it was prepaid.

Everything was perfect

This was our second stay. The room is fine. No problems there. However, although prepaid, they were not expecting us so no check-in details emailed to us in advance. Then, reception gave us the wrong apartment code so couldn’t get in. Back to reception. Then, three hours after checking in we received an email advising us to provide check-in details. No big deal in the big picture but it’s the details that count.