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"Good points: Staff were friendly, accommodation was clean and tidy and food provision and bar was satisfactory. Poor points: The room was pretty sparse and lacking any warmth or character as were the rest of the facilities. We didn’t try the Spa or Golf, so can’t comment on this. gym, sauna, hot tub type facilities (which I would be happy to pay for) are pretty standard in most ‘Spa’ hotels so I felt a bit cheated. Maybe should have looked deeper into the hotel facilities before reservation, but this was a quick decision. Anyway, overall rating is ok. "

"No decafe tea bags and i only drink decafe tea and not coffee"

"Motel is beautifully designed and diner offers great food options. Staff were very friendly and helpful. The only criticism that we have, is the room was not cleaned to a high standard after initial arrival ( on arrival the room was spotless ). The days following there were multiple signs that the room had not been cleaned properly. However, I would stay again. "

"Great family room "

"10/10 couldn't wish for a better stay."

"Amazing our stay was perfect"

"Friendly, clean room, had everything you might need"

"Room was far too hot-top floor and heating pumping out with no way to turn down. Small fan in room not up to job of cooling sufficiently. Bar /food not open. Disappointing for a Mercure hotel. Staff apologetic but unable to solve issue."

"Staff were all very friendly and attentive. Room was lovely and very good value for money. Hotel pool area needs an update but good for the kids. Bathroom in room needs a really good clean - grime around bath/shower. Shower had barely any power. The complimentary toiletries were not replinished when we arrived, which is very disappointing and a lack of attention to detail. "