Bagni di Lucca Thermal Spa

The hotel is very close to the train station and within walking distance of the tourist areas; there are plenty of restaurants and shops nearby. It does look exactly like the photos but the hotel only occupies the third floor of the building, and the elevator fits just two people with their suitcases, but it is very nice, charm and clean place, with a spacious room and a comfortable bed. We arrived at the hotel very early (before check-in time) but they accepted our luggage and stored them for us, and when we returned that night, our luggage was already in the room. I liked that the reception was open 24 hours.

My room was very small but as a solo traveler in Europe that was somewhat expected. The free breakfast was nice but they are understaffed. Two employees wasn't enough to service the guests. Some breakfast items weren't available because of the number of guests.

Hotel La Scaletta exceeded our expectations! Everything about the property - location, amenities, breakfast, room, and helpful staff - was excellent. I had stayed in the hotel (and loved it) decades before but it has ascended from a pensione to a true hotel. I hope to return one day!