6/10 (普通)
Shelley
2025 年 5 月 19 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
BEWARE!! Credit Card Fraud and False Advertising
I was ready to leave a glowing 10/10 review, but unfortunately, I can’t recommend this property.
My credit card was used fraudulently by a local restaurant— I use one card for hotel expenses and a separate one for meals and incidentals.
The information of that card was only accessible to the property staff. The card was actually packed in my suitcase when I ate lunch at La Playita (suggested over and over to me by the hotel host).
I’m currently in the process of reporting this to Profeco.
Also, the property is NOT private beach as advertised. Despite marketing a “private beach” - they sell day passes to the public, turning the space into a crowded beach club until 6PM.
As a guest, you don’t private have access to key amenities like the dock, and the peaceful, exclusive experience they promise just doesn’t exist.
Be very cautious booking here!!
Shelley
2025 年 5 月に 3 泊滞在
