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「We had a lovely stay. The facilities and staff are all brilliant. The pool and lake was a bit too cold for us in October but will be back in the summer. We had lots of little walks, family game time and enjoyed the boat in the lake. Our dog was in heaven swimming every day!」

「Good parking pet friendly good food.」

「Cosy room. Clean bedding but the mattress sagged towards the middle which might have made 2 people sleeping in it uncomfortable」

「Room was clean and comfortable. We enjoyed the full breakfast but had to wait 15 minutes one morning to be attended. Otherwise hotel staff were friendly and attentive. Ample parking on both sides of the hotel. There is a Starbucks right outside the hotel. 」

「Staff very friendly and helpful 」

「On the positive side, communication was excellent with quick replies via WhatsApp. The bed was very comfortable, the room (Parisian Garette) looked cosy, and the nearby café had friendly staff and nice cakes - pastries cold though. Unfortunately, there were many small issues that negatively affected the stay. The pizzeria, café, and spa are advertised as hotel facilities but are actually separate businesses, which feels misleading. The Wi-Fi was advertised as 25+ Mbps but only reached around...

「The room was just what we needed and the food menu was strong. Staff were are lovely. The outdoor space was fabulous too, especially for the kids」

「Clean room, fantastic shower, lovely breakfast with friendly staff」

「Wonderful stay as always. Perfect hosts, great location and lovely accommodation. Will always stay here when we're in Norwich.」

「V good 」

「Room was very clean, tidy and comfortable. Staff were very friendly and helpful. Food was very good & the breakfast was excellent. Would stay there again without hesitation.」