6/10 (普通)
Cynthia
小さなお子様連れの家族旅行
2026 年 3 月 30 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Breakfast was enjoyable, and the staff member who assisted us—Theresa, I believe—was incredibly sweet. However, the seating area layout, especially at the long table, was not ideal.
Unfortunately, we also encountered some issues during our stay. There were roaches in our bathroom, and the carpets in the rooms did not appear to be clean. Additionally, there was an incident unrelated to the hotel itself: a worker hit our aunt’s car while she was coming to work. We were not informed by the hotel about the accident and only discovered the damage ourselves. We felt the hotel should have contacted us immediately to let us know what had happened.
We hope these issues can be addressed for future guests, as the positive aspects of our stay were overshadowed by these concerns.
Cynthia
2026 年 3 月に 3 泊滞在
