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"Spotless room ,friendly helpful staff especially for explaining onsen protocol "

"Clean room and lovely location "

"Onishiya Suishoen provided a truly wonderful, next-level Japanese experience for our family trip. Both the dinner and breakfast were delicious. The onsen was the absolute highlight—my mother called it her best onsen experience ever! The staff's customer service was warm, hospitable, and made celebrating her birthday a delight. Highly recommend!"

"Great deal!"

"Kinosaki is such a beautiful community and this property was delightful. The room was a traditionally styled Japanese space and very comfortable. "

"Clean nice room."

"The staff was very friendly and accommodating. The hotel and onsen were very nice and the breakfast was delicious. I highly recommend this place for your stay. "

"Everything about our short stay was lovely. The town was very quiet while we were there - our stay was primarily to visit the castle ruins (which we recommend!). Very charming town. The inn was very relaxing and we enjoyed the on-site onsen, and the excellent Japanese breakfast. The room was WONDERFUL. We loved the traditional architecture-with modern amenities-and the room was clean and had very comfortable and quiet. The bathroom was modern and the complimentary drinks in the mini-bar area were perfect for our short stay. The staff were very nice, professional. We would definitely stay again and will recommend this inn to our friends. "

"Wonderful hotel. Each room had the perfect amount of amenities and space. Really appreciated the free drink on arrival, and the breakfast was excellent."