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Reviews of Africana Grand Hotel Arusha

3 out of 5
Africana Grand Hotel Arusha
Levolosi, Arusha

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 19 reviews" "
Rating 8 - Good. 9 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Wesley, Warsaw

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel facilities are nice and the front desk staff were helpful. At breakfast, the service and food were lacking.
Stayed 4 nights in Oct 2021

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice newer hotel with balcony views
Very convenient to Arusha Technical College and Arusha Lutheran Medical Center. Newer hotel in good condition with great breakfast and nice balcony views, with HDTV and movie channel. Great service and staff.
Stayed 1 night in Jan 2020

2/10 Terrible

Bug-bitten, Toronto

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel did not have an elevator and we were on the 4th floor. We were shocked to find 100's of flying insects over the bed when we entered the room. The room was advertised having AC however there wasn't an AC unit in the room. The hotel found an industrial size portable AC unit. Unfortunately it was very noisy which made it difficult to sleep. the room didn't have towels and hand soap when we arrived.
Stayed 1 night in Jan 2020

6/10 Okay

Kirti

Traveled with family
Basic needs covered
Hotel is ok covers basic needs, showers need looking at, otherwise it’s the best in the area!
Stayed 1 night in Aug 2019

8/10 Good

Thomas, Welland

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice relatively inexpensive hotel in which to stay in Arusha. The road to the hotel is relatively rough but inside is very good. For someone on a tight budget this is a very nice alternative to the 4-star-priced hotels in Arusha.
Stayed 1 night in Apr 2019

10/10 Excellent

Nate

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place. Front desk staff is excellent. Very secured. Road to the hotel is little rough. Has a bar. Breakfast is included and is served from 6:30 am. Lunch and dinner are also served at a very nominal rates. Big shopping market is within walkable distance. Bus stand to Nairobi is less than 10 minutes.
Stayed 1 night in Mar 2019

6/10 Okay

Brynnan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel, but not a good tourist spot
The hotel is actually quite nice and the staff very friendly and helpful. I dinged them a little because they arranged a taxi for us to the airport and he was either drunk, extremely tired or on drugs. We did not feel safe for the entire 90 minute drive. They also advertised air conditioning but what they actually have is a dehumidifier which doesn’t do the trick. Other than that, the hot water heater for the shower is quite quirky but sort of works. They had cold beer and the free breakfast was ok. Again, the service was actually pretty good. Their English was pretty good as well. Location isn't the best for mzungu. It seemed like maybe there was a part of town that most mzungu stay and this was definitely far from it. We didn't feel very safe walking around after dark. Most of the restaurants and things that rate highly on Google are far away.
Stayed 2 nights in Mar 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service at this hotel was excellent and very friendly. It was a great value.
Stayed 1 night in Aug 2018

10/10 Excellent

Peppie, Mississauga, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable for cost conscious
This hotel exceeded my expectations. While it is not fancy, it delivers on its promise of a clean and comfortable hotel. A continental breakfast was advertised, but it included more - hot meal items as well as fresh fruit. The service was excellent both at reception and in the dining room. I also had a spectacular view of Mount Meru from my balcony.
Stayed 3 nights in Feb 2018

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Africana Grand Hotel
Very nice hotel and room with friendly staff. No complaints.
Stayed 1 night in Feb 2018

8/10 Good

Anonymous, Welland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a bad location
This is a good new and relatively inexpensive hotel in downtown Arusha; the staff go out of their way to ensure a comfortable stay. The hotel surroundings are not very appealing but inside the hotel is very good with newer facilities. The staff do not seem to be well trained in keeping information about their guests confidential.
Stayed 1 night in Dec 2017
Response from GM on Dec 12, 2017
Thank you for sharing your experience towards your stay with us, we are appreciate for your compliments. Welcome again to Africana Grand Hotel

6/10 Okay

Steve, South Carolina

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Decent but has some issues
First issue was that it was not located where the street address was. Normally not a problem in places like Tanzania where streets don't have name signs but it directed me to a different part of town at least a mile away. I had a last minute reservation so check in was a little slow but because I did it last minute through a website it was expected. The advertised air conditioning was actually a swamp cooler. It did make the temp comfortable but they are very loud (loud enough you cannot hear the tv) and everything feels damp. Staff were very nice and breakfast was good.
Stayed 1 night in Dec 2017
Response from GM on Dec 12, 2017
Thank you for choosing Africana Grand Hotel and thank you for your feedback

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Food was good!
Hotel was very good. Road in was not very good and not much around to walk to.
Stayed 1 night in Nov 2017
Warmest greetings from Africana Grand Hotel, Thank you for choosing us and we also appreciate for your good review towards you stay in our property. Looking forward to welcome you back to Africana Grand Hotel ARUSHA

8/10 Good

Thomas, Thorold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in downtown Arusha
Newer hotel with good facilities. The driveway to the hotel is a bit rough and unfinished but inside is very good with newer facilities including, flat screen TVs offering many international channels, that function properly. Highly professional staff with good English communication skills. Very comfortable beds. Highly recommended for those on tight budgets who would like a clean and comfortable place to stay.
Stayed 1 night in Oct 2017
Response from Daniels on Nov 28, 2017
Thank you so much for choosing to stay in our hotel. We look forward to welcome you again Africana Grand Team

8/10 Good

Verified traveler

Liked: Cleanliness
Alright - Nothing special. But Can be used for a single Night before/after safari
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Licht geht nicht im Gang, kein Aufzug, Frühstück recht einfach
Stayed 1 night in Jun 2019

8/10 Good

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend, good value for money.
Nice hotel, we stayed one night before we left for safari. Good, clean rooms, bed was comfortable and the room was spacious. Fine breakfast. The staff was friendly and very helpful. Would recommend, good value for money.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Modernes Hotel in Arusha
Die Lage des Hotels ist nicht die Beste in Arusha, da relativ weit weg vom Zentrum und Restaurants. Ansonsten war das Hotel sehr gut, das Personal freundlich und hilfsbereit. Frühstück könnte etwas mehr Auswahl bieten.
Stayed 1 night in Oct 2017
Response from Barrikd on Nov 28, 2017
Thank you for your feedback and for choosing to stay in our hotel. Gm Africana Grand Hotel