"I had a really nice stay at Hotel Gracery. It is a great four star option and overall a very comfortable place to be based in Seoul. The hotel felt well looked after and the room turnover was always done properly, which I really appreciated.
I also liked the small thoughtful touches, like the eye patches and the bath salts, which made it feel a bit more special and relaxing after long days out. My room was on a higher floor and had a lovely view towards Gwanghwamun Square and the road leading up to it, which I genuinely enjoyed.
The reception team were kind and welcoming throughout my stay, and the hotel itself is in a very convenient location. It is well positioned with good transport links and close to most places I wanted to visit, which made getting around very easy.
The only downside, and the reason I am giving four stars instead of five, is that the level of English spoken by the staff was not always strong enough. There were a couple of moments where I did not get the answers I was looking for, which was a bit frustrating. For a hotel in such a central and tourist heavy area, I would expect a higher level of English at reception.
There was also an occasional unpleasant smell in the bathroom, although I understand this can happen in Seoul due to older piping in some buildings.
Overall, it was a cool and convenient place to stay, and I would still recommend it."