「Upon checking into this property at the front desk I noticed that our TV was programmed in Spanish & the closed captioning was not working. I speak & read English so this is very important and also my wife is hearing impaired so this a necessity & not a luxury. When the staff came to the room to try to get the TV working she didn’t know why the remote control wouldn’t work properly. An hour later I spoke to the front desk again about getting a manager to come to the room to correct this...
「Upon checking into this property at the front desk I noticed that our TV was programmed in Spanish & the closed captioning was not working. I speak & read English so this is very important and also my wife is hearing impaired so this a necessity & not a luxury. When the staff came to the room to try to get the TV working she didn’t know why the remote control wouldn’t work properly. An hour later I spoke to the front desk again about getting a manager to come to the room to correct this...
Gerald