「Excellent property luxurious spotless with great service. Bellman and check in with Darlene went smoothly. One small problem. We asked to extend our stay one day. They agreed and said the price would be the same. The next day the bill was $200 more. I spoke with the manager and he immediately corrected the bill and to apologize gave us a breakfast coupon. Beautifully handled and much appreciated. Great hotel with lots to do in the area.」
「The cleaning staff opened my door at 9am without knocking. Then proceeded to swear at my husband after he jumped out of bed. As we left an hour later she was out in the parking lot talking to other guests and continued to yell and swear」
"This hotel is clean. Also, I lost my wedding ring on this trip, but the staff (housekeeping?) found it for me. It was a miracle. The staff at this hotel are trustworthy."