アリスウェイトのプールのあるホテル

「They forgot for housekeeping. When I check out, I asked to keep my luggage, but they did not store, they just left at reception desk where i put as it is. No one took care, and I was lucky it was not stolen. Terrible and unbelievable.」

「Everything was fine. Polite friendly Reception staff, clean apartment & pool.」

「スタッフの方が大変親切でした。」

「Customer service stood out for me. I booked a certain room and initially didn’t get it. The lady at reception (didn’t get her name but she worked 1st Nov) ran around the hotel to sort out the room for me straight away. Room was super clean, quiet and stylish. Had the peaceful weekend I was looking for! 」

「スパもあり、テラスからの眺めも良く、スタッフも明るく丁寧に対応してくれました。交通の便はあまり良くないので車での来訪をお勧めします。」

「スタッフの方々がとても親切。部屋は広くアメニティも豊富に用意されている。 列車がストで運休になってしまった旨を伝えると代替案を一緒に考えてくれ、親身になって相談してくれた。」

「Fabulous place with a lodge that contained everything we could need for a comfortable stay. Restaurant menu amd food were excellent. Staff in the main complex were all wonderful. Only negative was a member of leisure staff insisting that the jacuzzi was turned off after a short time at regular intervals and everyone had to get out . Not ideal for my elderly mother who was disappointed and could not go in the main pool or sauna/steam rooms. Never come across anything like this with any jacuzzi!!」

「サービスに大満足です。二泊の予約日を間違えていたのに便宜を図ってもらい無事宿泊できたこと、また最終日早い出発だったので朝食時間を繰り上げてもらったこと、さらに駅までのタクシー予約の受諾確認ができなかったのでホテルが私たち家族を駅まで運んでくれたこと等大変お世話になりました。小さなホテルだけどすばらしいサービスを体験しました。」