ãFantastic stay at this top-rung hotel. Given the overall pricing tier of the Chateau & Relais, the staff while friendly, at times seemed overwhelmed. Perhaps better training will help. ã
ãBeautiful hotel,spacious room and bathroom, excellent bedding, welcoming staff.
We particularly enjoyed the swimming pool which was bigger than what we thought based on the pictures.
The courtyard is lovely spacious.
As onsite Parking was full when we checked in, the hotel lent us a discount card for a nearby parking which worked fine for us. Book parking ahead if you prefer to avoid walking.
If I had one recommendation to make would be for the hotel to find a solution for guests...
ãThe staff were so kind and so helpful when we arrived. The owner speaks excellent English and went out of her way to help us get settled and provide us with informative brochures about the town. The hotel has no elevator but was very pleasant.ã
ãWhat is not to like! A perfect stay in a modern, well located hotel. From check in through to the time we left everything was great. The room had all the expected facilities and good air conditioning. Swimming pool and pool bar were lovely. The location is great, plenty of eating places, and shopping within a few minutes walk. Parking was available on site. Would highly recommend this hotel. ã
"The location of the parking garage was confusing, and we initially parked at a nearby hotelâs parking lot by mistake. We had to go to the reception first to get proper directions. The room temperature couldnât be adjusted and was stuck at 28°C, making it very hot. Opening the window wasnât a good solution either, as there was loud drumming outside and construction started early in the morning right outside the window with scaffolding.
The bathroom had stains from someone dyeing their hair, and when we tried to use the toaster, it caused a power outage in the room.
Although the staff at reception were friendly, there were just too many problems overall."