エアポートレジデンシャルエリア ホテル

「The environment」

「One of the cleanest and smoothest spaces in Accra, with a very responsive customer service team. Highly recommend this place to anyone looking for a place to stay in Accra.」

「空港から10分程度の立地。建物自体も新しいが、スタッフはまだ慣れていない様子でチェックイン時には20分以上待たされた。チェーンホテルのイメージ通りで、空港至近の立地以外には特筆するものもない。料金設定は同等クラスと比べるとやや割高な印象。」

「The location is beautiful extremely close to the airport. However, it's a little misleading because they say that you have one airport pickup. Once you pay for the reservation in advance. But it's not redeemable, you can call and call and ask and they don't know what you're talking about. So that's misleading, there's no pickup available.」

「When I checked in, the front desk staff couldn't find my name on the computer. The reservation was properly made but they couldn't find it due to their mistake (name and surname were written backwards). Then she called the manager and required me pay again. They realized the mistake but it took 40 minutes to check in. She never apologized and continued to behave arrogantly. Even though I had paid in advance for late check-out, Front Staff (male) was told to "not yet pay!". Great breakfast, nice...

「all good」

「Room was clean but yhe fridfr wad not working and they wasted so much of my time. Left angrily」

「水回りの心配があった」

「I had an amazing time at this place. The amenities offered are top class, the rooms are so clean, the staff are awesome and the location is ideal. I recommend that when you visit Ghana, don’t hesitate to book Harmonia Residence as your home far away from your home. I’ll be back in December, God’willing. Saa」

「Excellent customer service and great price for the property, amenities and location... very close to the airport. Definitely staying there again on my next trip to Ghana!」

「At the check out, receipt was not available. Staff said me that they would send it soon but I don't receive it. On the stairs, furnitures are left. Shampoo and conditionner dispensor doesn't work well.」

「We enjoyed our stay at Kass Towers. Cleanliness, security and communication was excellent 👌. They also have a mini play room my 3year old could play in. Very impressive service.」