アブダビ のB&B

「In general, the hotel is of a high standard, and the staff, especially during breakfast service, were excellent. However, the carpet in our room was stained. An unexpected incident occurred when I mistakenly entered the wrong room, thinking it was mine. I was able to open the door with my key card, which should have only granted access to my assigned room. I reported the matter to the reception staff, and while he did replace the key, he didn't seem surprised by the mistake. He handled the...

「All the staffs were extremely nice and kind. Room was clean and near to the corniche beach. Very easy access to all the sight seeing spots. 」

「ルームクリーニング後は部屋に清掃用具が置きっ放しで、タオルは補充されていないままだった。外出して戻ると部屋の中のドアバーが勝手に閉まっていて開けられなかった。部屋から電話してカトラリーを頼んだが、なかなか届かず、再度電話したりフロントにも2回も行ったが謝罪のみで、結局届くまでに1時間半以上かかった。部屋で食べようと思っていた夕食は全て冷えて最悪の夜だった。二度といきません。」

「スタッフの対応はよろしいが、４ツ星ホテルではない。お値段なみ。」