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「Walls of room were dirty. Room smelt stuffy and of mothballs. Bathroom stank of bleach and commercial toilet pellets. No bath mat and slippery tiles. AC wasn't working. Only a small part of the food menu was available and it was a 40 minute drive to the town. We requested cutlery, not supplied. Pepsi was warm as the kitchen fridge had been turned off. At breakfast, as westerners, we requested fried eggs on toast. Despite showing pictures of what we were and asking for, by the third attempt we...

「The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...