Flawless guest service is the foundation of every 5-star hotel in Welch. From the instant you arrive, staff cater to your every need, whether arranging customized tours or providing a nightly turn-down service. Also, hotels must offer upscale amenities to obtain a 5-star rating. These can include luxury bathrobes, spas or saunas, pools, fine dining kitchens and knowledgeable concierge.