ヘレンズバラの五つ星ホテル

「From the moment we walked in, we were treated like royalty in the stunning castle. Our bags were immediately taken to our room in the tower, reservations for dinners, suggestions for hikes and exploring and help with arrangements for our departure in a couple days. Breakfasts were phenomenal and top notch. Breakfast was delivered to our room on the day of departure at 4:30am and our bags taken back down to our rental car. The spa experience was exceptional. The pool, sauna and steam room were...

「Horrendous stay - received a voicemail mid-stay to say we had to move out the hotel as they were closing with immediate effect (mid afternoon during the 2nd day of a 3 night stay). Knowhere near a 5* hotel though prior to this. Bottle of Vodka within the mini bar in our room had been opened and half drunk. Lipstick all over one of the glasses within the room. Flawed layout in the floor meant the shower door was always leaking on the floor (in the hall of the room). 」

「None」

「Stunning property in a beautiful and peaceful location! Spotlessly clean when we arrived, comfortable and warm. We really enjoyed spending time with our dog and baby here. David and Karen were very friendly and accommodating, great communication too!」

「Fabulous lodge, will definitely be returning」

「Excellent location, right on top of all the shops and a Sainsbury’s 30m away for all your in house needs. Great balcony area which was great and the Netflix and other Roku stations made staying in on a rainy day go by without notice. Good travel links are also on the doorstep. Has two bathrooms which was also a great bonus. On the down side, the flat is very noisy, however not from the outside noise. The walls are very thin in the apartment and the floor squeaks like a trapped rabbit. Anyone...

「The location is excellent, and the apartment itself is comfortable and clean. Internet might not be fast enough for remote desktop connection, but it should be fine if you're just here for leisure. Staff has been very helpful throughout the process. And Stevie who greeted us for the check-in even helped carry our heavy luggage to 2/F - that was much appreciated!」