トップクリフェの四つ星ホテル

「歯ブラシが部屋になく、頼んでも持ってきてくれなかった。部屋もそこまで清潔とはいえない。ホテル内にショップもなく、あまり楽しめなかった。」

「Fantastic hotel right in the centre of York. Helpful and friendly staff. Couldn’t fault it. Will be back to stay again」

「Great stay, lovely hotel with friendly staff and a really reasonable price」

「Great location and friendly staff. 」

「中心地にとても近く、観光スポットにも歩いていけるかなり立地の良いホテルでした。子連れなので、昼間に一度帰って休憩もできるのでお薦めです。周りにはショッピングモールやレストランも充実してて快適でした。 少し部屋が狭いのと、bathroomに換気扇がなかったのが気になりましたが、従業員の方も親切で全体として満足です！」

「Although the parking charge is £15 per day we did find it difficult on 1 occasion to get a parking space. 」

「Everything was perfect for our stay, fantastic location for visiting bette’s & The Ivy. Would definitely stay again.」

「シャワーの排水溝に髪の毛が詰まっていて水が流れなかった。部屋は広くベッドも大きかったので快適だった。シャワーだけが残念。」

「Great stay great rooms wonderful staff and breakfast was delicious 」

「It was fantastic The staff really looked after us, Especially the lady on reception Wonderful 」

「Be aware that only half of this hotel has elevator access. Staff communication is questionable, we were booked in for dinner only for to find out when we arrived that reception was not aware that the entire dinning room was booked for a tour bus group. We had to eat in the bar. Morning breakfast with the same tour group was very disorganised, and it was very much first come first serve for seating.」

「Lovely place to stay.」

「Excellent location. Only issue was lack of food available on the second evening due to staff shortages. ( not really what you want to hear when you are hungry). The bathroom was lovely, however it was a little high to climb into the shower, bath and someone who was suffering with a bad a leg found it hard going, also getting out of the bath/shower there was no hand rail to support. 」

「Great stay at this hotel. Veggie breakfast was delicious 」

「Overall a good stay but wouldn’t consider it boutique. Few marks and stains on the carpets ,curtains ill fitting. Appreciate the history and age of the building but it’s in need of a few domestic repairs. Unable to reduce the temperature of the water in the shower and was far too hot. After a while there was no water at all available. Breakfast was good . 」

「Nice hotel and friendly staff. Very accommodating. Nice clean rooms, decent size, Great shower pressure. I'll be back. :-)」

「朝食を付けませんでしたが、すぐ近くにスーパー（Sainsbury）があって快適でした。部屋は清潔。窓から見える英国風の中庭が素敵でした。部屋にはドライヤーもありました。」

「サービスが最悪。素人の寄り集まりのような接客でした。チェックアウト前に周辺の写真を撮りに出かけ、チェックアウト時間2分過ぎたところで戻ったら、荷物が全てフロントに移動されていた。スーツケースに入れていないものは全て同じビニール袋の中に入れられていたため、靴も服もごちゃごちゃ。本当に最悪の気分になりました。二度と宿泊しません。」

「 food was excellent but drink prices a little steep.」

「Very good hotel in excellent location for Helmsley with great spa facilities. Slightly disappointed with quality of cleaning of room with no drinks or toiletry replenishment after the first nights stay. Good breakfast but food slow coming out of kitchen, not the waiting staffs fault though. Lovely lounges and excellent bar with helpful and welcoming staff. 」