Very tired hotel, room extremely warm no aircon, portable fan useless, just circulated the hot air. Water pressure very weak in shower!. No fridge or safe in room. Female receptionist very helpful, both male receptionists unhelpful, dissinterested to the point of rudeness. Breakfast staff were lovely as was the food.
Sharon
2025 年 7 月に 5 泊滞在
6/10 (普通)
Joe
2025 年 7 月 23 日
気になった点 : 施設のコンディションと設備
Be more clear on Parkin arrangements yes and limits of room equipment. Room too stuffy
Joe
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Steven
カップルで旅行
2025 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Booked this hotel 10mins before checking in due to an issue at original hotel. Staff were great and although we ricked up at 2pm, we were checked in quickly and room was available. Room spaciouscand modern with a great suzed shower room. Breakfast items were of a good quality and only £10/person so excellent value! Will definitely stay again and would be my 1st choice in Harrogate, due to its convenience and service overall.
Steven
2025 年 7 月に 1 泊滞在
8/10 (良い)
Andrea
出張, カップルで旅行
2025 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very central for all facilities within Harrogate. Loved the dining room for breakfast on the higher floor, providing views across Harrogate. Excellent breakfast using local quality produce. Loved it, and will return!
Andrea
2025 年 7 月に 1 泊滞在
4/10 (不満)
Yvonne
2025 年 7 月 20 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Very good location. Parking is expensive at the hotel. A very tired hotel in need of redecoration. Bathroom toiletries were terrible/miserly and view onto bins from our room was disgusting and noisy. Would not return.
Yvonne
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Susan
2025 年 7 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
From checking in to check out everyone was brilliant the only one thing was the aproch to to restaurant carpet was a bit stained and looked dirty
But will definitely be back again soon 👍👍👍
Susan
2025 年 7 月に 2 泊滞在
8/10 (良い)
Paul
2025 年 7 月 19 日
良かった点 : 設備とサービス、施設のコンディションと設備
No air conditioning in the room so uncomfortably hot
Paul
2025 年 7 月に 3 泊滞在
8/10 (良い)
Sharon
2025 年 7 月 17 日
Sharon
2025 年 7 月に 1 泊滞在
6/10 (普通)
Mavis
カップルで旅行
2025 年 7 月 14 日
良かった点 : 清潔度、スタッフとサービス
didn't like the lifts. floor numbers didn't match the actual floor. \staff agreed with our views of the lifts. The Lifts took a long time to reach the requested floor.
the towels were rough and not fully "white" No toweling shower mat. No continental breakfast with meats and cheese.
The room was perfectly clean. Nice that the window had been open. the cool air fan was barely adequate, not enough power.
Outside table were a super addition since the last time we visited. The decor was excellent in the public areas, except the breakfast room. Carpet was very dirty, with tape to identify dangerous area. \would go there again for the central location.
Mavis
2025 年 7 月に 1 泊滞在
8/10 (良い)
catherine
2025 年 7 月 7 日
catherine
2025 年 7 月に 1 泊滞在
6/10 (普通)
Sonia
2025 年 6 月 30 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
I stayed in room 317. The room smelled 'musty'. Whilst I appreciate it is an old building, the floorboards in the room were noisy and I did find myself trying not to make a lot of noise, considering the guests in the room below. Whilst the bathroom was modern and clean, unfortunately the bathroom was not private, as the windows in the building across from the hotel had a view into the bathroom. Only the bottom half of the window is 'frosted'. You are specially exposed when stood in the shower cubicle. This was relayed to the staff upon checking out. I do not know if this has been escalated to management, but needs to be. It is unacceptable.
Sonia
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Chris
家族旅行
2025 年 6 月 29 日
良かった点 : 清潔度、スタッフとサービス
Staff cared about what they were doing which is a pleasant change these days. More than happy to return there
Chris
2025 年 6 月に 1 泊滞在
8/10 (良い)
Janice
カップルで旅行
2025 年 6 月 29 日
良かった点 : 清潔度、スタッフとサービス
We stayed in three rooms over our 5 night stay rooms could do with repainting showers could be more powerful and all rooms are fairly noisy doors are very loud to close but staff were very helpful when we wanted a bigger room and also to stay another night bed linen could be better has duvet had a rip in it but overall we had a great stay and would recommend this hotel
Janice
2025 年 6 月に 4 泊滞在
6/10 (普通)
Marie-France
カップルで旅行
2025 年 6 月 29 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Lack of useful things in the bathroom, such as a shelf in the shower for putting shower gel and shampoo, a box of tissues, no telephone to be able to call reception. On the whole the hotel looks grubby and basic. Little attention to details.
Marie-France
2025 年 6 月に 1 泊滞在
6/10 (普通)
Karen
2025 年 6 月 28 日
Karen
2025 年 6 月に 1 泊滞在
4/10 (不満)
Kevin、Watthana, Bangkok 10110
2025 年 6 月 26 日
気になった点 : 設備とサービス、施設のコンディションと設備
The wifi only works in certain rooms. I work from home so this is not ideal. I had to move rooms. I have no idea why they placed me in a room right at the end of the corridor when there were empty rooms closer.
The shower was terrible - the softest pressure I’ve ever experienced in my life. Showering was pointless.
No toothbrushes/toothpaste in the room.
The key card broke.
The iron was so old.
All in all, extremely disappointing for a 4 star hotel.
Saving grace was the staff were friendly. I will not stay in this place again though.
Kevin
2025 年 6 月に 2 泊滞在
6/10 (普通)
James
2025 年 6 月 23 日
良かった点 : 清潔度
Unfortunately I can only give this hotel a 3 star. The room was sooo hot it was pretty unbearable. I had to resort to soaking towels in water and using those to cool me down so I could sleep. There is no air con and the fans provided just seemed to help turn the room into a fan assisted oven more than anything. To add insult to injury there was also no fridge and no bottled water provided.
The noise from the bar downstairs is quite loud too but only up until about 12. We were on the 1st floor so it might not be as disruptive further up the building.
It’s a shame because the rest of the hotel was actually quite good. The breakfast options were good and the staff providing breakfast were attentive, professional and polite.
Maybe if you are thinking of staying at the hotel, just plan your trip for when the weather is cold.
James
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Nigel
2025 年 6 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great service from all the staff they are a Credit to the hotel. Ideal location for Harrogate town centre and bars.
Nigel
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Gerard
カップルで旅行
2025 年 6 月 19 日
良かった点 : 清潔度、設備とサービス
There was nothing that I particularly liked about this hotel.
The main problem was that the room was excrutiatingly hot. I was told that there was no alternative. I insisted and was offered a choice between 3 extremely hot rooms. The staff seemed to think that extremely hot rooms were normal. Access to the room was via a labyrinth of stairs up and down.
Gerard
2025 年 6 月に 1 泊滞在
8/10 (良い)
Liana
2025 年 6 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was very clean friendly helpful staff
Would recommend the Yorkshire to family and friends
Liana
2025 年 6 月に 2 泊滞在
6/10 (普通)
John
2025 年 6 月 16 日
John
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Bernie
カップルで旅行
2025 年 6 月 16 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
A lovely room and the most comfortable bed I have slept in for a while, we will come back again
Bernie
2025 年 6 月に 1 泊滞在
8/10 (良い)
Terry
2025 年 6 月 15 日
良かった点 : 設備とサービス
Terry
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Lisa
2025 年 6 月 14 日
良かった点 : 設備とサービス、施設のコンディションと設備
Arrived at 2pm snd room was ready staff polite abc helpful