テクパン グアテマラの四つ星ホテル

「The property is so beautiful, it is a destination unto itself with several museums, ruins, a crypt and antiquities everywhere. The room was immaculately clean and I splurged, so I had a dining room, living room and jacuzzi, along with a double rain shower stall which was amazing. The bed was really comfortable and I got a very good night's sleep. I ate at the Refectario, and the food was delicious and the service impeccable. The staff wants to please the guests, and that is very...

「No」

「アンティグアの町外れですが、狭い町なので問題なしです。 ホテルの部屋は綺麗で広く、清潔感があり文句なしです。 ベッドの高さが日本人には高いです。 ただ、全てが有料サービスです。（水まで） 」

「Disappointed in the response from an issue in our room. At 10 pm water started leaking from upstairs above our toilet, only solution was to move is to a next room for sleeping, had to wake up our friend who was already sound asleep. Next morning still had the leak and a large puddle of water. Didn’t even offer a coffee for our inconvenience 」

「飲食店が集まるエリアからはやや離れた立地だが、ホテル内の雰囲気は良く、またテラスから見えるアグア火山は最高の感動を与えてくれる。」

「We stayed at Porta hotel for 2 nights and 3 days. Always when we stay there, we are very impressed because of the excellent and professional service. For example, a waitress told me my reservation included breakfast just for 2 adults when we went to the restaurant to have breakfast, but it was wrong because i had booked it with 3 breakfast so I told her about it and they didn't charge any extra. It is completely normal except this country, Guatemala. I always have the same problems with the...

「Clean and all staff are kind.」

「中心地の広場まで歩いて2分という便利な立地。スタッフもフレンドリー。ただホテルでタクシーやバスなどを頼むと高額なので周りにたくさんある旅行社で頼むほうがいいでしょう。室内の内装にはお金をかけてる感じでした。」