「SPA was very good. Staff was attentive and eager to address any issues. There was a good focus on making guests happy
Some requests needed to be made multiple times but they did ultimately address any requests」
「Bed was not the best in comfort but clean and better than most. The pictures online does not show the Beaty of the grounds Parking was great, breakfast had Jamaica in it love that. You have the option for other break fast but I was fine with JA breakfast.」
「Jewel Paradise Cove exceeded my expectations. Beautiful ocean views, peaceful atmosphere, amazing staff, and delicious food. The perfect place to unwind in Ocho Rios. Highly recommend!」
「The facility needs major upgrades to rank among the 2-STAR chains. I found out that the facility is a training institution for hotel servers, and hotel operators and their management staff. Well, more needs to be done to insert updated features and standards into the current program. I was disappointed in the overall operations.」
「The concept is amazing – you feel so close to nature. My bungalow was nestled in the natural landscape, emerging just enough to catch a view of the ocean. The staff were very accommodating, and Romane (Night Shift Supervisor) and Richard (Maintenance Supervisor) went above and beyond to make sure I was comfortable and safe. Thank you, Team GoldenEye, for your guest-centred approach. It made my stay on your property truly amazing!」