ランカスターの四つ星ホテル

「コロナのため、プールが30分で入れ替え制で、予約いっぱいで利用出来なかった。朝食はコロナ対策もされており、とても美味しかった。シャワーが安定せずお湯がずっと出ない。ベットの寝心地は良かった。」

「Clean and quiet room on the first floor. Entertainment in the evening 」

「They forgot for housekeeping. When I check out, I asked to keep my luggage, but they did not store, they just left at reception desk where i put as it is. No one took care, and I was lucky it was not stolen. Terrible and unbelievable.」

「Great staff」

「Room was clean and refurbished but let down by the bathroom The toilet was badly located and toiletries insufficient ( particularly as there was nowhere to shower in spa) due to no changing rooms being available Parts of the hotel have been refurbished and are lovely although often just superficial but the other parts are very tired and and unloved. Spa - the areas which were available were very good and clean but again doors were lacking in cleanliness and if you look closer corners are...