コンコルドの四つ星ホテル

「Very convenient and comfortable hotel.」

「エクスペディアに電話して、2泊を1泊に変更してもらった。しかしホテル側はその手続きはしていなかったようだ。しかしながら、部屋は用意してくれ、料金ももちろん1泊分であったので特に問題はありませんでした。 朝食は予約した方が良かったようだが、予約なしでも席に案内してもらい非常に助かりました。」

「Resort is clean and very well designed. Service by the restaurant is not very good. Service very slow especially when there is a wedding at the venue.」

「I’m extremely disappointed with my stay at this hotel. The A/C in our room was completely broken, and the temperature stayed around 80 degrees the entire time, making it impossible to sleep comfortably. When we brought the issue to staff, manager Emily was dismissive, showed no empathy, and acted like it wasn’t a big deal. No real solution was offered. On top of that, the professionalism of the staff was lacking. Their appearance and overall attitude did not reflect the level of service you...