ブヴァネーシュヴァルの四つ星ホテル

「朝部屋に新聞が来ませんでした。」

「Laid back, pushy for tips, slow staff. Frontdesk checkin staff was rude. Checkin-checkout process is slow. Very inconvenient bathrooms for old parents. Terrible extra bed mattress.」

「The hotel is excellent in terms of location, amenities and staff. The location cannot be beat - centrally located close to the railway station or airport. Easy to find Ubers, autos, and lots of shopping within walking distance. Many temples, and handicraft stores are within a 10 minute walk. The amenities were spectacular. Spacious rooms, spotlessly clean, multiple Restaurants on site, 24/7 room service, and more. The staff might be the highlight of this hotel. Every single individual went...

「The hotel made me wait for nearly an hour and a half to allot a king-bed room, which was finally provided at 5:30 PM. This was despite the fact that I had visited the hotel at 8:30 AM and discussed my room requirement in advance. There was no senior staff member available to address the issue at the time. Due to this mismanagement, I had to cancel my dinner reservation as well as an important meeting. Room service was extremely disinterested and unprofessional. While placing a food order over...