「Overbooked and turned away at 9pm despite confirmed Expedia reservation – unacceptable service
Review:
I booked a room at Oti Resort (OTI Hotel), Benin City, through Expedia three weeks in advance. The reservation was fully confirmed.
When I arrived at the hotel at approximately 9pm on the night of my stay, I was informed that there was no room available for me. No prior notice, no apology of any real substance, and no assistance in finding alternative accommodation.
I was left to search for...
「Overbooked and turned away at 9pm despite confirmed Expedia reservation – unacceptable service
Review:
I booked a room at Oti Resort (OTI Hotel), Benin City, through Expedia three weeks in advance. The reservation was fully confirmed.
When I arrived at the hotel at approximately 9pm on the night of my stay, I was informed that there was no room available for me. No prior notice, no apology of any real substance, and no assistance in finding alternative accommodation.
I was left to search for...
Oyenmwen