シェパーズ ブッシュの三つ星ホテル

「ロンドンの都心にありながらリーズナブルな価格で泊まれるキッチン付きのアパートで、数日の滞在には最適の場所だと思います。電気製品の使い方がわからなかったのですが、週末にも関わらずすぐに対応していただき、快適に滞在できました。」

「Checking in, we met another guest trying to enter our room as they've been shuffled around (whole building booked). Our codes didnt work and had to communicate for a while to grab the right ones. We've booked the deluxe room, however we were given the economy; there was only a bed and a few chairs and a table, our room did not match the photos. The owner/manager confirmed that we were given the "correct room" and that the amenities booked for the deluxe room were the same given to us,...

「My family and I absolutely loved this charming quiet house! With a seven-minute walk to the main bus line and 15 minutes to the tube, as well as many grocery stores and bakeries nearby, it's perfect for living like a local. It rained a lot but we were happy to be in our cozy house. It's about a 30-60 minute ride on public transport though to many tourist sites, but we enjoyed bringing a book along for our double-decker bus rides across town! 」

「The room was very spacious and looked nice at first glance but it turned out to be very cold at night in winter. Cold wind keeps coming in through the gap between the windows. The worst thing was that the window was widely open when I arrived and there was a lot of animal hair on the bed, supposedly because of a cat, as there were many stray cats outside. The location was not so bad and the room facilities were okay. But I wouldn't recommend this place because of the above-mentioned two points...

「This property should not be let. There was no hot water in the bathrooms and showers, the oven didn’t work, the washer/dryer didn’t work, and the unit was not clean. The property management company did nothing to resolve the issues. We left after the first night and went to a hotel. Very frustrating. 」

「After receiving the usual e-mails in the countdown to our trip we finally got one with the hosts contact details the day before we departed. They didn't answer my call and did not respond to my e-mail. We called before departure and again the call was not answered but we left a message with our contact details and then set out on the 3 hour journey. We stopped an hour away from the accommodation and tried to call again; this time the call went straight to answerphone. We then got in touch with...