Phoenix Hotel

Guests start their mornings with a hearty breakfast before exploring Kensington Gardens or relaxing with a drink at the hotel's welcoming bar

Choose dates to view prices

Where to?

Dates

February 2026

10

March 2026

Front of property - Phoenix Hotel (London)

In-room safe, desk, blackout drapes, iron/ironing board - Phoenix Hotel (London)

Bar (on property) - Phoenix Hotel (London)

Phoenix Hotel, near Kensington Palace and Hyde Park, offers dry cleaning, a bar, and a restaurant. Helpful staff provide concierge services and luggage storage. Rooms include free WiFi. Visitors particularly appreciate the quality breakfast.

Excellent

Popular amenities

Business services
Bar
Laundry
Housekeeping

￥25,957 total

includes taxes & fees

Feb 12 - Feb 13

Room options

Check availability for these dates

Tonight

Feb 10 - Feb 11

Tomorrow

Feb 11 - Feb 12

All rooms

1 bed

3+ beds

2 beds

Showing 8 of 8 rooms

Standard Single Room (1 Single Bed)

Very good

Highlights

Heating

TV

Blackout drapes/curtains

Hair dryer

Coffee/tea maker

Electric kettle

Wardrobe or closet

Daily housekeeping

2 sq m
Sleeps 1
1 Twin Bed

Standard Triple Room

Very good

Highlights

Heating

Free cribs/infant beds

TV

Blackout drapes/curtains

Separate bedroom

Hair dryer

Coffee/tea maker

Electric kettle

2 sq m
1 bedroom
Sleeps 3
3 Twin Beds

Exclusive Single Room (Small)

Very good

Highlights

Heating

TV

Blackout drapes/curtains

Separate bedroom

Hair dryer

Coffee/tea maker

Electric kettle

Wardrobe or closet

1 bedroom
Sleeps 1
1 Double Bed

Executive Double Room

Very good

Highlights

Heating

TV

Blackout drapes/curtains

Hair dryer

Coffee/tea maker

Electric kettle

Wardrobe or closet

Daily housekeeping

Sleeps 2
1 King Bed

Executive Twin Room

Exceptional

Highlights

Heating

TV

Blackout drapes/curtains

Hair dryer

Coffee/tea maker

Electric kettle

Wardrobe or closet

Daily housekeeping

Sleeps 2
2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed

Excellent

Highlights

Heating

Free cribs/infant beds

TV

Blackout drapes/curtains

Hair dryer

Coffee/tea maker

Electric kettle

Wardrobe or closet

2 sq m
Sleeps 3
1 Double Bed

Standard Twin Room, 2 Twin Beds

Wonderful

Highlights

Heating

Free cribs/infant beds

TV

Blackout drapes/curtains

Hair dryer

Coffee/tea maker

Electric kettle

Wardrobe or closet

2 sq m
Sleeps 3
2 Twin Beds

Standard Quadruple Room, 1 Bedroom

Good

Highlights

Heating

Free cribs/infant beds

TV

Blackout drapes/curtains

Separate bedroom

Hair dryer

Coffee/tea maker

Electric kettle

2 sq m
1 bedroom
Sleeps 4
4 Twin Beds

About the neighborhood

Located in London City Centre, a neighborhood in London, Phoenix Hotel is near a metro station. Kensington High Street and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium. Guests love the hotel's convenience to public transportation: Bayswater Underground Station is 3 minutes by foot and Queensway Underground Station is 6 minutes. Visit our London travel guide

W2 4BH, England, London, 1-8 Kensington Gardens Square

What's nearby

Westbourne Grove
1 min walk - 0.0 km
Kensington Gardens
5 min walk - 0.4 km
Portobello Road Market
9 min walk - 0.8 km
Hyde Park
13 min walk - 1.2 km
Queensway
1 min walk - 0.1 km

Getting around

Bayswater Underground Station
3 min walk
London Paddington Station
15 min walk
Heathrow Airport (LHR)
41 min drive

Restaurants

Prince Alfred
2 min walk
Bella Italia
2 min walk
Bayswater Arms
2 min walk
Patisserie Valerie
4 min walk
Gold Mine
2 min walk

About this property

Phoenix Hotel

Hotel near Hyde Park

Close to Portobello Road Market and Kensington Palace, Phoenix Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Other perks at this hotel include:

An elevator, a 24-hour front desk, and a front-desk safe
1 meeting room, a computer station, and tour/ticket assistance
A TV in the lobby, a banquet hall, and free newspapers
Guest reviews speak highly of the breakfast, overall value, and helpful staff

Room features

All 125 rooms include comforts such as free WiFi and safes. Guest reviews speak well of the clean rooms at the property.

Extra amenities include:

Bathrooms with showers and free toiletries
Electric kettles, heating, and daily housekeeping

Similar properties

Free WiFi
Laundry
Housekeeping

￥19,069 total

includes taxes & fees

Feb 22 - Feb 23

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Things to do

TV in common areas

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Computer station
Meeting room

Accessibility

Elevator

More

6 floors
Banquet hall
Built in 1854
Smoking not allowed
Victorian architecture

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

TV

Food and drink

Coffee/tea maker
Electric kettle

More

Desk
Heating
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, mobile payments, and cash

Air conditioning is not provided

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Phoenix Hotel Hotel

Best Western Phoenix Hotel London

Best Western Phoenix London

Hotel Best Western Phoenix

Phoenix Hotel Best Western

Phoenix Hotel London

Phoenix London

Phoenix Hotel London England

Phoenix Hotel London, England

Phoenix Hotel London

Phoenix Hotel Hotel London

Frequently asked questions

Is Phoenix Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Phoenix Hotel?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Phoenix Hotel on Feb 12, 2026 start from ￥21,631, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Phoenix Hotel?

Check-in start time: 1:30 PM; Check-in end time: anytime.

What time is check-out at Phoenix Hotel?

Check-out is at 11 AM.

Where is Phoenix Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Portobello Road Market. Hyde Park and Kensington High Street are also within 1 mi (2 km). Bayswater Underground Station is only a 3-minute walk and Queensway Underground Station is 6 minutes.

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Phoenix Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.6

Property conditions & facilities

10/10 Excellent

ALAN

Feb 3, 2026

Liked: Cleanliness, property conditions & facilities

First room was quite noisy, was able to change rooms to a much quiter location. Breakfast was varied and filling. Location is great, multiple restaurants and few minutes to Bayswater tube stop.

Stayed 10 nights in Jan 2026

10/10 Excellent

Harriette

Oct 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel in a really convenient location close to lots of shops and restaurants as well as stations.

Stayed 1 night in Oct 2025

10/10 Excellent

Ann-Mary

Nov 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The place was lovely! The staff was friendly and helpful. My room had everything I needed from an electric tea kettle to a Nespresso and perfect little cookies to comfort my tummy. AND the bed was comfortable!

Stayed 3 nights in Oct 2025

8/10 Good

Peter

Aug 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice clean hotel with breakfast included. Room is a little small, but It was the ideal location for my current trip, would definitely stay there again

Stayed 3 nights in Aug 2025

10/10 Excellent

Gerald

Sep 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Stayed 4 nights in Sep 2025

8/10 Good

Maren

Dec 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great continental breakfast and the location is perfect!

Stayed 3 nights in Dec 2024

10/10 Excellent

Knut

Jun 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Sep 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This Hotel was in a great location to the Tube and it was also very walkable through Kensington Park. The room was very clean and comfortable. The included breakfast was very good. We had a daily cleaning service for our room. I would highly recommend The Phoenix Hotel for a stay in London.

Stayed 6 nights in Aug 2025

10/10 Excellent

Mustafa

Jun 1, 2025

Super clean and good hotel. Highly recommend to everyone to stay here. A lot of value for your money.

Stayed 1 night in May 2025

6/10 Okay

Navdeep

Mar 26, 2025

Liked: Staff & service

Great location

Stayed 1 night in Mar 2025

10/10 Excellent

Rita

Jun 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Comfortable room. Great location. Friendly staff.

Stayed 9 nights in May 2025

10/10 Excellent

Joel

Nov 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely simple hotel in a great location.

Stayed 1 night in Nov 2024

10/10 Excellent

Juanita

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great breakfast, excellent customer service ☺️

Stayed 3 nights in Mar 2025

10/10 Excellent

Cassie

Jun 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and Wonderful.

The room, service, Breakfast and people were ALL lovely. I would for sure love to stay at the Phoenix on my next visit to London.:0 Thank you!

Stayed 2 nights in May 2025

8/10 Good

Keiji

Jun 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was affordable, clean, and sufficient. All hotels in London are overpriced but this hotel was reasonable compare to other hotels, although far too expensive if it was located outside of London. hotel is clean so if you are looking for affordable, clean, safe hotel, this is the place to go to.

Stayed 3 nights in Jun 2025

8/10 Good

Fabien

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Small room but an excellent value given the convenient location. Nice breakfast.

Stayed 2 nights in Mar 2025

10/10 Excellent

Pam

Jan 14, 2025

Great position, clean, good breakfast.

Stayed 2 nights in Jan 2025

10/10 Excellent

Leanne

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

The staff, location and updated rooms are wonderful! this is my second time here and i’ll be back! The breakfast is quite good too.

Stayed 3 nights in Apr 2025

10/10 Excellent

Gustavo

Jul 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service and breakfast!

Stayed 2 nights in Jul 2024

8/10 Good

Colleen

Apr 6, 2025

Liked: Cleanliness

Nice place! Great location ! I wish there was potable water in the rooms!

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is located in one of the best areas in London to stay at, very convenient as it is close to an underground station, next to restaurants, shops, supermarkets, bakeries, pubs. The staff was very friendly and helpful!

Stayed 2 nights in Feb 2025