ノース ウェスト イングランドの三つ星ホテル

「Dear Moxy Chester Management, I am writing to formally raise a complaint regarding our recent stay at Moxy Chester, which was unfortunately quite disappointing and uncomfortable. We have stayed at other Moxy hotels on multiple occasions and have always had positive experiences, which makes this stay particularly disappointing. The first issue related to the room temperature on our first night. At approximately 10pm, our room temperature was reading 23 degrees and would not reduce despite us...

「施設の中にレストランがあり、朝食も美味しくいただきました。レセプションの方もとても親切でした？」

「ホテル内が入り組んでいて…」

「5 Star luxury from start to finish. Beautiful location and parking was so easy. The property itself must of just had a refurbishment as the room was fantastic. Fellow guests were welcoming especially when chatting at the front of the building. Local people actually visit the front of the hotel and chat to guests. Didn’t make it to the pool however the bath in the room was the size of a swimming pool.」

「朝食がイングリッシュブレックファーストで嬉しかったです」

「とても便利な場所にあり、スタッフの方も感じがよかったです。内装はとてもポップな感じでした。シャワールームのつくりにちょっと難がありますが、清潔なので十分は許容範囲です。」

「Cumbria exceeded my expectations staff friendly welcoming helpful breakfast was excellent well supervised buffet style My Room was spacious bed comfortable well stocked tea coffee making facilities plenty of storage decor was well kept Bar and lounge relaxing Staff all round were lovely people Made my every happy one Thank you Hooe to return of and when up this way again 😃👍」

「Arrived at the hotel only to find a run down building with broken windows and hotel name. Had booked a double room. During check in was able formed my room was “upgraded” to a deluxe complimentary. Room was on the second floor and there was no elevators. Walked up the stairs the dirtiest stairs ever seemed like it never got cleaned, went to the room. The room itself was rather small for a “deluxe” double had no windows only a tiny little window on the top right side but the ceiling of a wall....

「Always a pleasant stay at the Crown and Mitre. The club rooms and the front of the hotel are super comfy. If their car park is full there is one very close by (yellow sign) £6 overnight (by coins or app). Never had any issues.」