モンバサの三つ星ホテル

「Jolie piscine mais les horaires d'ouverture sont un peu justes (10h/18h) et encore parfois ce n'est pas pret a 10h (nettoyage) donc plutot 10h30/11h00. Petit dej parfait. Par contre, pour les repas du midi et soir, on a l'impression de toujours manger la même chose. Mais c'est correct!!」

「Front office staff was amazing! However, upon check in they tried to give me a room with a garden view instead of sea view room I had paid for. Had to ask for it to be sorted. Room was dusty, with cobwebs. On the last day there was no running water. Do not disturb sign on my front door was disregarded had maintenance knocked on my door at 6am. Awful experience!」

「The toilets DO NOT flush! Our group of friends had taken three rooms and ALL of them had plumbing issues. One of them changed the room to another floor and still the same issue. Another one not only had the toilet blocked, but even the shower drain was plugged. Water went out of the washroom, into the room and out into the corridor while taking a shower. The staff is very friendly and helpful but it is impractical to call then every time one uses the toilet. Not giving one star because the...

「Great place and well run. There are parties every night with loud music and sometimes all night so forget about sleeping during the night.」

「Was ok.」

「Appalling internet service in this day and age.」

「The Kaskazi Beach Hotel was closed for renovation however failed to cancel my reservation and charged me $329. I had to purchased another room at Diani Reef Beach Resort from Jul 17-21, 2026. Expedia, please refund my credit card in the amount of $329, and remove Kaskazi Beach Resort from the Expedia website. The Kaskazi Beach Hotel is extremely unprofessional.」

「Poor facilities. Very small room.The toilet seat is unstable and shaking. Worst, the lady at the reception refused to accept the Expedia price of the room and demanded additional payment.」

「屋上のプールが最高。」