Hotel Sapphire

Property class: 3.5

Choose dates to view prices

Consider a stay at Hotel Sapphire and take advantage of a terrace, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is ￥13,022
￥15,365 total
includes taxes & fees
Oct 26 - Oct 27

Room options

View all photos for Superior Double Room

A hotel room with a bed, a desk with a chair, a television, and a painting on the wall.

Superior Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

A hotel room with a bed, desk, chairs, and a TV.

Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed
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About the neighborhood

Mombasa is home to Hotel Sapphire. The area's natural beauty can be seen at Nyali Beach and Bamburi Beach. Mamba Village and Wild Waters are also worth visiting. Visit our Mombasa travel guide
Map
Mombasa, Mwembe Tayari Road

What's nearby

  • Mombasa Island
    2 min walk - 0.2 km
  • Sikh Temple
    2 min walk - 0.2 km
  • Shree Cutch Satsang Swaminarayan Temple
    3 min walk - 0.3 km
  • Two Tusks
    8 min walk - 0.7 km
  • Holy Ghost Cathedral
    15 min walk - 1.3 km

Getting around

  • Mombasa (MBA-Moi Intl.)
    21 min drive

Restaurants

  • Valencia Inn
    7 min walk
  • Pizza Inn-Haile Selassie
    9 min walk
  • Lamyaz Caffe
    5 min walk
  • Soy Restaurant & Cafe
    6 min walk
  • Blue Room Restaurant and Ice Cream Parlour
    12 min walk

About this property

Hotel Sapphire

  • Property highlights
  • At Hotel Sapphire, you can look forward to a terrace, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), a front-desk safe, and meeting rooms
    • Smoke-free premises, luggage storage, and a 24-hour front desk
    • Guest reviews speak well of the overall condition
  • Room features
  • All 56 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and safes.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Balconies, separate sitting areas, and daily housekeeping

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  • Parking included
  • Free WiFi
  • Air conditioning
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The price is ￥12,551
￥14,810 total
includes taxes & fees
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Frequently asked questions

Does Hotel Sapphire have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Sapphire?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Sapphire on Oct 26, 2026 start from ￥13,022, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Sapphire pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Sapphire?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Sapphire?

Check-out is at 10 AM.

Where is Hotel Sapphire located?

Situated in Mombasa, this hotel is steps from Mombasa Island, Sikh Temple, and Shree Cutch Satsang Swaminarayan Temple. Two Tusks and Jain Temple are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sapphire Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 66 out of 110 reviews
Rating 8 - Good. 28 out of 110 reviews
Rating 6 - Okay. 8 out of 110 reviews
Rating 4 - Poor. 3 out of 110 reviews
Rating 2 - Terrible. 5 out of 110 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Loved it. The room was spacious and clean. Very lively and food was amazing. Very good service.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how clean , organized and serious the staff are to making u feel good about your stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give the property a B+...maybe A-. The staff were nice and helpful. The check in was a bit late (2pm).
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooperative staff, comfortable room. A good bar and restaurant.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ I had an excellent stay at Hotel Sapphire. The room was exceptionally clean and well maintained, with excellent amenities throughout. The bathroom was spotless and looked amazing, with a great shower and very clean facilities. As a traveler from Canada, I was particularly impressed by the level of cleanliness and overall quality. There were no bugs or bed bugs, and the hotel was maintained to a standard that reminded me of a Marriott hotel. Everything felt comfortable, safe, and welcoming. Hotel Sapphire truly felt like a home away from home. I would gladly stay here again and highly recommend it to anyone visiting Mombasa and needing to stay in town.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Wonderful service and staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

Outstanding value with top-notch service. Food was good and the rooms were very clean
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, the bed was super comfortable, big shower with hot water, every day different activity at the bar and the most important -all the staff is super nice, attentive and friendly, especially Emily from the customer care. Will be glad to come back again in the future.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for visitors. The staff is warm and the service was above average. Everyone is so helpful and kind.
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to sray in Mombasa. All of the staff were wonderful and very helpful.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service, very reasonable price.

Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Upgraded me to a suite, free of charge. Great experience, beautiful nice people. I will be back!
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Not bad but nothing to write home about

It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel construction was going from 6:30 am to 8pm.The remodeling was very loud banging and the elevator didn't work.We had to walk up/down four flights of stairs.The staff was helpful and courteous.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a solid hotel in the middle of Mombasa Island, this one is a good choice and I’m glad I picked it. (If you’re looking for absolute peace and quiet, you probably shouldn’t be looking in the middle of town.) Staff were all very friendly and overly-helpful. The restaurant had entertainment both nights I was there. If you’re coming in on the SGR train, and transferring to the local train, this hotel is right near the train station in the middle of town (note: the SGR does not go to the middle of town - you have to transfer at the SGR terminus to the local train). Food was good, room worked well, hot water could take a few minutes in the shower. Be prepared for prayer calls in the early morning from nearby mosques (you can hear them pretty much everywhere in town) - if you’re not prepared for them, it can be a little bit of a shocking wake up. Bed was comfortable and sheets were clean - some of the pillows were really flat, others were decent. Towels were huge and soft! Overall, would I stay here again if in Mombasa? Yes.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel General

Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Stayed 1 night in Feb 2024