エルパソの三つ星ホテル

「I did a reservation to stay for one night, was given the key fob, and it will not open the door to my room. I reported it to the front desk and was told that their key fobs don’t work and he would have to let me in to my room each time after I leave. When we walked over to the room, he originally placed me in when he opens the door the room was ransacked with bedsheets on the floor beds undone. At this point, I’m feeling uncomfortable. And asked for a refund. The front desk staff did try to make...

「Lighting around the property was very dark. Security lock on door busted in half. Other rooms were left open, latch flipped so door was propped open. More than one. Not good vibes for solo traveler so I left yhe property.」

「Room where clean and front desk was helpful」

「The carpets were super dirty, the sink in our room was broken, when we went in all the electronic devices and the phone were unplugged, there was a dead cockroach in the room. It’s a very old hotel with no maintenance. At least the sheets and towels were clean」

「良かった」

「The hotel was great. Just one thing, since there was no desk lamp, it was kind of dark using the desk at night」