エクの三つ星ホテル

「I am very disappointed with the experience. Whilst the hotel and vicinity were very comfortable and spacious we had paid for a booking for our mother to stay online through Expedia and received a payment receipt but then upon checking in a young lady who was the present hotel concierge insisted that the room was not paid for and insisted that my mother paid and so we have doubly paid for the reservation and are not getting any response from the supervisor as to how the funds my mother paid be...

「The shower was broken ,nothing works properly in this hotel , the kettle in the room was rotten nothing is clean even the pool was full dead insects and the breakfast was rubbish no buffet because there wasn't enough guests . It was like an uncompleted building because of the renovation been carried out with dust everywhere . We left after a day out of nine days booked in this hotel in short they ruined my holiday in Warri and I'm never going back there .」