ブクーリの三つ星ホテル

「No wifi in the rooms」

「Beautiful, quiet, great customer service.」

「This hotel seems to be run by scammers. It does not actually exist in Iganga...it is actually in the Masese area of Jinja. It is about 6 miles from Jinja and 20 miles from Iganga so I think its wrong for them to claim that the hotel is in Iganga. We had a very stressful time trying to find this hotel after arriving in Iganga. Luckily we were able to find another hotel in Iganga. Hotels.com were useless in trying to get us our refund after we had pre-paid for this hotel. They never gave me any...

「We had reserved an executive suite for three people, but due to a mistake on the hotel’s side, the room was double-booked, and we ended up staying in three separate rooms. Compared to the room we originally booked, the rooms we were given did not have a microwave, an electric kettle, or a sink, which made our stay quite inconvenient. It was disappointing that there was no partial refund or other compensation, even though the room standard was clearly downgraded.」