ビルトモア ビレッジの三つ星ホテル

「Convenient location for downtown Asheville 」

「Our stay was nice, but I was charged for my room in addition to being charged by Expedia. The hotel said the fixed the issue, but when I went to check out and asked for a receipt of the changes made the two front desk people said they had no record of changes made and seemed very aloof about helping me get a receipt. Over all nice stay…I just wish the staff was a little more helpful in getting my extra charges worked out. 」

「The location of hotel is very convenient. The room was clean, breakfast was the usual breakfast and was good. Overall a good stay. 」

「Very close to downtown very walkable location」

「Everything was as described and no issues with anything. 」

「Modern, clean, kind people at the reception and at the breakfast buffet… really a very pleasant stay.」

「Located conveniently and very dog friendly! The best hotel in Asheville if you are traveling with a pet!」

「Amazing facility. Very new and clean feeling. Second floor lounge area was so peaceful. Breakfast was well organized. Every single staff member was welcoming and kind. I would love to have the opportunity to stay here again! 」

「This hotel is in the center of everything and has its own excellent restaurant. Complimentary champagne and water, very clean and comfortable room with excellent Mountain View’s.」

「Was good but the elevator was broke and we were on third floor, 」

「The shower curtain wasn’t long enough so water kept getting on the floor every we showered 」

「the staff was very accomodating. The only issue we had was the staff was not aware how to local tv channels. The owner/manager was able to help on our last day of our stay」

「Beautiful, new hotel, lots of room, very clean, nice staff, nice welcome reception, great walkable location, and one of the best breakfast buffets we’ve had!」

「We recently stayed here for a girl’s trip and it was perfect for us. It was only a few minutes from the Biltmore Estate front gate and it felt like a home away from home. The front desk was very helpful will all of our questions and everything looked just like the pictures.」

「Our room was much larger than we expected. If we were staying for a longer period of time we could have stocked the refrigerator and cooked in the room. Very nice room and very clean. 」

「We have stayed here before, the hotel is nice, clean and located close to everything. Unfortunately the shuttle is no longer in place despite the web site still showing it available. 」

「Very nice hotel! Staff was excellent!」

「家族で一泊しました。 とてもきれいで子供たちは大喜び。 浴槽のある部屋を希望したつもりだったのですが、シャワーのみだったのは少し残念でした。 フロントの方の対応もよかったです。 キッチンがあり、鍋やコンロ(IH)もフロントに言えば無料で貸して貰えるとのことでした。 部屋にはお皿やマグカップ、グラス、カラトリーや包丁があり、食洗機、冷蔵庫、電子レンジ、食器洗い用の洗剤もありました。 目の前にichibanという日本食？レストランがあり歩いていけます。 私達はいきませんでしたが、ホテルの宿泊者は歩いて行ってみえ、フロントの方も美味しいといってみえました。 機会があればまた宿泊したいと思ったホテルです。」

「There is not a microwave (even in the suite), overnight parking is $25, the hotel is under construction, glassware in our room looked used」

「Very nice property. Clean and updated rooms, beautiful patio area, and delicious food at their restaurant with a full bar. 」