「Staff was very hard to deal with. I informed them over 24hrs in advance that I would be checking out early. The one staff member told me I would get a refund. I wanted to make sure they knew so I told them again the morning I was leaving which was still 24hrs before checkout and the lady informed me that I would not receive a refund, I spoke with her and said the other lady said I would because I gave enough time. The lady the night before changed my reservation so I would get a refund. Then...
「Staff was very hard to deal with. I informed them over 24hrs in advance that I would be checking out early. The one staff member told me I would get a refund. I wanted to make sure they knew so I told them again the morning I was leaving which was still 24hrs before checkout and the lady informed me that I would not receive a refund, I spoke with her and said the other lady said I would because I gave enough time. The lady the night before changed my reservation so I would get a refund. Then...
Stephen