「I understand they are remodeling, but trash was on our room's floor, no coffee cups in the room, it took a LONG time to get hot water in our shower and 」
「Great location for Cedar point. Got early entry into the park. Very nice property that is well maintained. Excellent Starbucks in the hotel as well. Staff was great.」
「Clean quiet and affordable. We chose this stsy for our get away to put in bay. We were welcomed upon entry. Everyong was kind and polite. We had plenty of towels and everything was clean and smelling fresh. I wish the tv was larger but because we didnt stay in the room long, we deslt with it. Very wuiet and breakfast offered many different options. We will return」
「We always stay at Hampton when we travel. However, recently, I have begun to notice an unpleasant trend.
Has there recently been a company memo sent out to your locations that require the front desk staff NOT to smile and NOT to in anyway indicate that they are happy the customer is checking in??
Good Lord, is their job so miserable that they act like they have been on duty for 36 straight hours?
I am a business owner and I realize how hard it is to get decent employees. But geez, can’t they...
