ドミニカ共和国のホットタブのあるホテル

「Excelente hotel y servicios」

「good」

「Love this resort, it has it all. Great location and so much fun, so many things to do.」

「The pool and beach are nice. However, the hospitality and other items (see below) were very poor and made me feel very uncomfortable throughout my stay. We had to wait more than 2 hours for check-in. The room was double-booked and there was a different family staying in the room. There was no apology for this, and it took another hour for the room to be offered again. There was no cooperation between the front desk and guest services, and everything took a long time to be done. I saw a guest...

「Would highly recommend this location. It is clean and the staff is very attentive and very nice. Great restaurants with many food choices. Beach is gorgeous and there are lots of bars. 」

「Great stay 」

「.」

「We came here 4 years ago and it used to be such a great resort that we decided to return. However, it Was such a big disappointment. The staff were rude and not friendly. You couldnt even get someone to serve you in the evening at the bar (even though we were tipping a lot each time). The food was so horrible and got food poisoning on 3rd day, food was stale with very limited options. One of the worse vacations thus far despite the large price tag of the trip. Do not recommend at all! 」

「.」

「First of all the only thing we liked was the staff service. Specially Sr. Bolivar Rivas (driver). This person is at your service and problem solving that makes you feel protected. Super Professional and Respectful and a great Human. Another staff is Sr. Jose Nunez waiter (captain) he runs a ship with such a smooth sailing and great human. And finally SR. Adrian Jimenez waiter at the Level Melia beach snack restaurant. He is amazing on remembering your drinks and constantly offering his service....