Canada Spa Vacations

The rooms need refurnishing and cleanliness needs to be spruced up. The location is great for access from the airport and the use of the C train.

I love this hotel because I arrived by train, then walked across the street to the hotel. Very convenient hotel. My only problem with this hotel is that they out-smart themselves when making a Bloody Caesar. This hotel does NOT use Motts Clamato Juice in their Bloody Caesar drinks. Motts Clamato is the original recipe for this drink and NOT the "Watters" brand of awful-tasting juice. Yes, stay at this hotel, but don't order a bloody Caesar drink here. Go one block east on Front St to The Bottom Line bar for your bloody Caesar instead.

This is a very nice hotel in a great location for shopping and attractions. Rooms are older and smaller so they have the standard reflection of use, but overall it was a lovely place to stay.

Solid option for staying in Banff. The upper floor hot tubs and pools are good, though while we were there, half were under renovation. Restaurant was fine.

The staff was very kind and welcoming. However, one young lady in particular—Gurleen—truly went above and beyond to ensure we were satisfied throughout our stay. She was always available, whether it was for suggestions on places to go or just to check in and make sure we had everything we needed. I even forgot my flat iron, and she kindly helped me order one through Uber. She was simply perfect—professional, thoughtful, and genuinely caring. Additionally, Henry at the concierge was fantastic, offering us amazing dining recommendations that made our trip even more enjoyable. Thank you to the whole team for such a wonderful experience!

The staff was very kind and welcoming. However, one young lady in particular—Gurleen—truly went above and beyond to ensure we were satisfied throughout our stay. She was always available, whether it was for suggestions on places to go or just to check in and make sure we had everything we needed. I even forgot my flat iron, and she kindly helped me order one through Uber. She was simply perfect—professional, thoughtful, and genuinely caring. Additionally, Henry at the concierge was fantastic, offering us amazing dining recommendations that made our trip even more enjoyable. Thank you to the whole team for such a wonderful experience!

We have stayed here many times and service has always been fantastic! Will keep coming back

Sky lounge was amazing

The rooms need refurnishing and cleanliness needs to be spruced up. The location is great for access from the airport and the use of the C train.

I love this hotel because I arrived by train, then walked across the street to the hotel. Very convenient hotel. My only problem with this hotel is that they out-smart themselves when making a Bloody Caesar. This hotel does NOT use Motts Clamato Juice in their Bloody Caesar drinks. Motts Clamato is the original recipe for this drink and NOT the "Watters" brand of awful-tasting juice. Yes, stay at this hotel, but don't order a bloody Caesar drink here. Go one block east on Front St to The Bottom Line bar for your bloody Caesar instead.

The rooms need refurnishing and cleanliness needs to be spruced up. The location is great for access from the airport and the use of the C train.

Chose hotel as it was close to St. Paul’s Hospital. It is nice convenient location and staff were very helpful

This is a very nice hotel in a great location for shopping and attractions. Rooms are older and smaller so they have the standard reflection of use, but overall it was a lovely place to stay.