Historic Union Pacific Rail Trail Ski Vacations

Rooms were clean, staff were pleasant, parking was convenient. Bathtub had a half wall for the shower and no curtain on the other half, so there was a lot of splash. Ice makers on multiple floors did not work, front desk staff did not know but said they would check into it. Service at the restaurant was inattentive and coffee there was awful, but there is a Starbucks onsite. Seems updated and close to City Creek Mall which is great for the food options. Overall a decent stay.

Honestly, I checked in late... out early. Everything was good.

The hotel has personality. It was cute and the staff were friendly and professional. However, a couple logistical issues that just made it less than amazing. There is no guest parking unless you pay $50 for the valet service. This is fine but feels like a hidden charge they tack on once you are standing there checking in. There is no outlet in the bathroom. None. They provide a blow dryer but no outlet to use it. The outlets in the bedroom area are nowhere near a mirror. So if you have a curling iron or hair tool you have to style blind. They sent a text when we checked in offering help with anything we needed. I replied to that text with a question and never received any response or acknowledgement. The restaurant opens at 7 am for brunch. But at 7:10 there were several couples waiting to be seated and they seemed surprised and not staffed to accommodate yet. It was strange. We left and ate somewhere else. We picked it because it felt like it would have more character than a hotel chain, which it did, but I will stick with the chains for the more comfortable guest accommodations & services.

The shower wasn’t clean and the shower temperature control didn’t work (It was set to nearly scalding hot water) so I couldn’t take a shower. I notified the front desk and they didn’t seem very concerned about it …

The room was very clean and comfortable. Staff was very courteous, friendly and helpful. Amazing stay, will definitely come back!

The hotel is like a modern day Gilded Age vibe. It’s very tastefully designed, impeccable clean and well maintained, beautiful rooms, a gorgeous restaurant and gardens. Highly recommended!