Yas Island Ski Vacations

The water pressure in the room was very low. The shower had no hot water. Everything else was excellent.

Terrific hotel staff, convenient location near the airport.

Excellent all the services

The hotel is outdated and need some renovations. We arrived pretty late and the room that we were given at first did not have working shower and AC so the first night was not pleasant. We changed the room to another one for the second night that was better but the lighting was not working so it had to be fixed again. Overall it’s satisfactory if u do not plan to spend a lot of time in the room . The breakfast was good though

Cleanliness, great staff

The room and facilities were excellent. However, a certain operator staff tended to use the wording "don't worry" a lot, when all I was doing was asking for confirmation on various things. Conceirge was not very helpful in making arrangements for New Years events. Just told us to go and check ourselves. I realize that it was a busy time and that there are various kinds of guests. Guest discernment and language would make for a better experience for more sophisticated travelers.

Excellent all the services

Cleanliness, great staff

Lovely staff and clean room with a lovely view of the golf course .

Amazing room overlooking the bay and love the club access

Staff were fantastic, hotel was very clean and tidy, breakfast selection and service was first class. All in all a very enjoyable stay.

Room was clean, spacious with good facilities. Staff was helpful and kind. Only downside is the breakfast. First day not too bad, but afterwards all days the food was almost stale. Pancakes hard, french toast hard as rock, watered down ful/tamis, even pastries were soggy. The only fresh item was fruit and milk. I fed back to restaurant chef and then another chef but nothing got done. I have recorded my feedback at checkout but have had no responses so far. I would suggest don’t book with breakfast. There are a number of patisseries within 2-5 min walk and cafes as well. You are guaranteed much better experience outside.

i need an invoice, where can i get it?

Very nice hotel within an office tower. The hotel starts on the 18th floor. Very nice views, very nice rooms. Welcoming staff.