Sigma Island Ski Vacations

Air conditioning needs work

The staff were all courteous, friendly and exceptional. The room was clean but we didn't like the fact there wasn't a mini fridge in the room. I couldn't save any of my leftovers from eating out.

I shared three main concerns with the front desk as we checked and the only reply I got was "thanks for your feedback" without addressing the issues they let their clients experienced... First issue: the street facing room are very noisy at night - fire truck, people talking, motorcycle... poor window sound insulation. Second, the stove seems to leak gas as we cook and we need to air out the gas smell. Third, the toaster got our bagel on fire and fire alarm went off. I am not sure if the property properly tested all their appliances. We would probably consider another place next time as they don't seem to care much. Two good things to say is that it's clean and spacious.

The plaza is a great ,clean well maintained hotel,staff were very nice and helpful answered any questions we had amazing food I would recommend the plaza and I would stay again.

Really enjoyed our stay here. The check process was ok as the previous tenants misplaced the gate opener. But we called the contact number and they answered immediately and got us right in. We attended our Bible class event and the distance we had to travel was perfect. My mother and father were comfortable. The patios were the best features. We will definitely come back again.

I shared three main concerns with the front desk as we checked and the only reply I got was "thanks for your feedback" without addressing the issues they let their clients experienced... First issue: the street facing room are very noisy at night - fire truck, people talking, motorcycle... poor window sound insulation. Second, the stove seems to leak gas as we cook and we need to air out the gas smell. Third, the toaster got our bagel on fire and fire alarm went off. I am not sure if the property properly tested all their appliances. We would probably consider another place next time as they don't seem to care much. Two good things to say is that it's clean and spacious.

The suite was great! The location is excellent. We really enjoyed our stay, and we'll definitely will be back some day.

The hotel is centrally located to restaurants and shopping. The breakfast is delicious but now the pastry offerings are self serve which I don’t like. Please note, there isn’t an electrical outlet in the bathroom for a blow dryer or flat iron. Also, the TV doesn’t allow for casting and was quite old.

I really wish I can give it 15/10, but I can’t. Clean, beautiful, ac, shuttle to metro station, wonderful breakfast, helpful staffs…. Too bad we could not renew our rooms due to the fact that they r all booked for following days. Highly recommended.

Clean, great customer service, no charges for early arrival they kept my bags and when it was time to check in they moved them to the assigned room. Also, when it was time to leave the order a taxi for me. The breakfast was delicious.

The staff was extremely helpful and showed us to our room. Since the bed was set up as a double I had to split it in to a twin no big deal due to our late arrival...but I found hair in the bed and on the mattress covers. The curtain in the room were stained and dirty..I did find the bathroom to be exceptionally clean. The property needs a bit of updating in the rooms. Breakfast was great. Staff again was so kind and helpful but for sure small details in the room were missed.

Loved this property! The room had a double sink and great bed! Also enjoyed the 24 hour pizza shop. I'll be back again!

Very helpful staff, convenient garage parking across the street however, of course, you are paying for it. The bar was not operational yet due to lack of permit. Once that is established, it would make it an even better stay. Nice facility overall, good size room and a great fancy toilet in the room with fancy functions. :) Definitely recommend staying here, great location.

Nice stay, we attended a concert at the hotel, no complaints!!!