North Georgia Mountains Ski Vacations

Awesome rooftop bar

Rooftop bar was nice. Poolside yoga got moved but registered attendents were not notified. No complimentary water in the rooms.

Excellent service and atmosphere!

This is a historic hotel. The lobby and dining was very nice. But, the rooms are very dated and you can hear everything,especially traffic. We had yrouble with our room being ready, but they were very nice with comps. Several things in walking distance.

The staff and room were wonderful. Thanks for a great stay!!

Excellent customer experience. Beautiful hotel.

We traveled from MI and were able to check in early which was very nice. We will be back. Great hotel. We love it.

I would only come back for the super friendly employees, that being said the hotel could use some serious upgrades. We had to rig our bathroom door in order for it to shut. We used our shoes, garbage can to keep it from opening. You can’t tell the difference between the bath mats and the towels. They need to be thrown out and replaced with new ones. It’s the ritz Carlton guys, yes run by Marriott but come on the towels, robes .. gross, felt like sandpaper. The throw pillows were stained and just disgusting. My expectations were sadly diminished the moment I walked into the room. I will say the convenience of transportation from the hotel room was priceless. Close to the Marta and free trolley was awesome. I’d come back solely for the friendliness of the employees. Barbara, who is retiring after 40 years of working at the hotel was just amazing! Come visit us in Florida. So sweet! None of the negatives mentioned here have anything to do with the employees, I blame management.

Friendly staff. Great location.

Rooftop bar was nice. Poolside yoga got moved but registered attendents were not notified. No complimentary water in the rooms.

This property created a nice atmosphere. It was very peaceful.

The best part was the staff. Everyone was so kind and helpful. However, the room was kind of a disappointment. It’s a bummer there’s no microwave in there, but that’s on me for not reading the ammeneties better. The furniture wasn’t in a great condition and just looked rough. Some of the drawers didn’t really close properly. There was a hole in the wall by the door. And the rooms was so small. I could tell it was on the smaller size from the pictures but I was surprised by just how small it was. It did not comfortably fit 4 of us. It’s not the worst hotel I’ve ever stayed in but I probably wouldn’t stay here again.

Friendly staff. Great location.

I loved the amenities at this hotel—that was the main reason I decided to switch, and they didn’t disappoint. However, I was disappointed with the service at the upstairs restaurant. The wait staff seemed overwhelmed, the food was cold, and service was quite slow. On a more positive note, our dinner experience downstairs was completely different—much better service and overall atmosphere. It seems the service industry in Atlanta is facing challenges, but there’s definitely room for improvement here.