Lambai Island Ski Vacations

Staff is very helpful

first time to stay at Grand Hi Lai Hotel, Front desk is very helpful and nice. I'm very happy that the hotel is willing to meet my request.

Clean property

Pros -Great location -Very friendly housekeeping staff -Spacious room -Complimentary bottled water provided daily -Very good noise insulation Cons -One of the mature (maybe at senior level) female reception staff member on the ground floor was not very professional. She assisted with my check-in, but I did not feel welcomed at all. When I asked for a map of the nearby restaurants, she only gave a brief explanation of the directions, which was not detailed enough and resulted in me walking to the wrong place. Throughout our stay, my family and I passed by the reception desk (ground floor) several times each day, and she never acknowledged or greeted us. - The bathroom lighting was too dim, making it difficult to apply makeup.

I checked in very late at night due to a last-minute change in my plans. The front desk staff was very kind and helped me with the taxi fare when I didn’t have enough cash. I truly appreciated it. The food was also very delicious.

Convenient, spacious and comfortable

The entire stay was amazing. The staff, the restaurants and the location. Perfect place to stay. Close to both LRT and MRT.

Pros -Great location -Very friendly housekeeping staff -Spacious room -Complimentary bottled water provided daily -Very good noise insulation Cons -One of the mature (maybe at senior level) female reception staff member on the ground floor was not very professional. She assisted with my check-in, but I did not feel welcomed at all. When I asked for a map of the nearby restaurants, she only gave a brief explanation of the directions, which was not detailed enough and resulted in me walking to the wrong place. Throughout our stay, my family and I passed by the reception desk (ground floor) several times each day, and she never acknowledged or greeted us. - The bathroom lighting was too dim, making it difficult to apply makeup.

Clean property

first time to stay at Grand Hi Lai Hotel, Front desk is very helpful and nice. I'm very happy that the hotel is willing to meet my request.

Great little boutique but modern hotel with free car park. The room was spacious, comfortable and clean. The breakfast buffet was delicious and I loved their complementary afternoon tea light buffet. The location was unbeatable, within a few minutes walk to the famous Liu-He night market and lots of good restaurants close by. Will stay again

Clean property

first time to stay at Grand Hi Lai Hotel, Front desk is very helpful and nice. I'm very happy that the hotel is willing to meet my request.