Central-Leatherstocking Ski Vacations

Low pricing but you get what you pay for. No comforter on the bed. 1 flimsy fleece blanket with a “duvet” that was more like a large table cloth. I asked for an extra blanket but never got it. The Roku remote was missing and when asked for a new one they never brought it up. We went down to the desk to get it and they gave us one that didn’t work. Brought it back down and they changed the battery he said but it still didn’t work. I used the app on my phone instead but none of the connections were marked for which room - so it was a time consuming guessing game until I found the right Roku connection for my tv. The coffee cup for the kuerig was dirty. Had a ring around the inside of the cup. The creamer was sour and curdled. The whirlpool tub in our bathroom wouldn’t get hot but the shower was scalding hot. They also only gave 2 towels, 1 wash cloth and one hand towel for 2 people which was weird. One of the front desk guys was extremely rude rolling his eyes when I asked for extra towels and a blanket. He gave the 2 towels but not the blanket. There was candle wax left on the dresser and the rug from a previous guest. No microwave in the room. Overall it was kind of dirty in my opinion. Poor customer service and unfriendly staff at the desk that acted like you didn’t exist when you entered the lobby. The bartender girl was nice and did make a nice pistachio martini for me. I won’t stay there again.

Everything was fine. The only exception we had to leave because of the weather . When we asked f we can get a refund , the manager declined. I guess he or she was worried about there numbers .