Central America Ski Vacations

I did not like the breakfast

Had a great stay great location, amazing receptionist. Definitely going back.

Staff was awesome and helpful

Hotel is very good , but garage exit with the room key did not work , had to fumble and hit the help key after a long wait to exit after checkout from the hotel, for a premium hotel, it should be easier than that

Will be nice if the hotel can think about what a new hotel guest will be going through. They will usually drive up to the hotel and look for parking. Then they will look into how to check-in and how to get to their room. It will be nice to mention in the welcome text to fill out the registration and the credit card authorization, AND also mention if we have a vehicle, what shall we do. Also will be helpful if the text will let us know the office in the building will be closed on Saturdays (and Sundays?) We were trying to figure all these out while carrying our luggages under strong winds, lucky it didn't rain. Will also be helpful to text us that we need to submit those 2 forms, then we will receive our gate and door codes. Restroom didn't smell fresh. Other than the aforementioned, the stay was good.

New modern hotel. Bedroom is humongous, feels like an apartment. But, bed is very very uncomfortable. Staff was very nice and helpful at all times. The key system only works if you download an app, I got a real key and it didn't work.

As always our stay at EAST was great. We booked a One Bedroom Residence suite as usual and everything was perfect.

Staff is nice. Location of hotel is good. The outside design of building modern, nice lobby but the rest of the floors and corridors need to be brighter and updated accordingly.

I am definitely coming back. Great hotel and great staff

Gorgeous hotel, great pool and private beach.

Spent our wedding night here. The service was stelar and the suite was phenomenal! The room and hotel itself was pristine and quiet. I also like that there is no casino in the hotel. Will definitely return in the future.

The concierge Dominic was beyond amazing made some last minute accommodations for us and was super friendly and kind. The room was super clean with a great view. We will definitely be staying there again when we go back. I have made sure to tell my friends about the customer service and the clean room.

Had a great stay great location, amazing receptionist. Definitely going back.

This apartment was perfect for what we needed. It is central to many parts so you could walk if you wanted. We did rent a car so it was great that free parking for 2 spots was available. It was clean and had everything we needed for our short stay. I'd likely come and stay again when I am back in the area